COURTNEY MURPHY
Plano,TX
Summary
Experienced bartender with a strong background in the food and beverage industry, specializing in exceptional customer service, VIP hospitality, and cocktail preparation. Adept at thriving in fast-paced environments, handling cash, and utilizing POS systems to ensure smooth operations and transactions. A team-oriented professional eager to contribute expertise and enthusiasm to enhance customer satisfaction and team efficiency.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Envoy Airlines
05.2025 - Current
- Provided assistance to disabled passengers when necessary.
- Completed paperwork related to passenger manifests accurately after each flight.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
VIP Server / Bartender
The Ivy
08.2024 - 07.2025
- Provide high-quality bottle service to VIP guests, ensuring an elevated and personalized luxury experience.
- Craft a wide variety of cocktails and mixed drinks.
- Deliver exceptional bartending services in a high-energy, fast-paced environment.
Bartender
Harry Buffalo
01.2024 - 01.2025
- Serve and bartend while interacting with guests to provide top-tier customer service.
- Maintain comprehensive menu and drink knowledge.
- Foster a welcoming atmosphere with a positive attitude and strong interpersonal skills.
PSE Clerk
USPS
10.2022 - 01.2024
- Sorted letters and parcels while assisting customers with optimal shipping solutions.
- Delivered exceptional service at the front counter during peak season.
Education
Bachelor of Business Administration - Business Management, Associate in Marketing
Kent State University
Kent, OH12.2017
High School Diploma -
Westlake High School
Westlake, OH06.2013
Skills
- Operations
- Problem-solving
- Microsoft word
- Excel
- PowerPoint
- Efficient Multitasking
- Cash handling
- Register
- Sales
- Marketing
- Attention to detail
- Safety procedures
- Emergency response
- Customer service
- Time management
- Team collaboration
- Crisis management
- FAA regulations
- Emergency care
- Public speaking
- Calm under pressure
Timeline
Flight Attendant
Envoy Airlines
05.2025 - Current
VIP Server / Bartender
The Ivy
08.2024 - 07.2025
Bartender
Harry Buffalo
01.2024 - 01.2025
PSE Clerk
USPS
10.2022 - 01.2024
Bachelor of Business Administration - Business Management, Associate in Marketing
Kent State University
High School Diploma -
Westlake High School