Courtney Nez
Winslow,AZ
Summary
Customer support professional with experience guiding team members and maintaining workflow in fast-paced environments. Strength in written and verbal communication, safe work practices, and service quality standards. Focus on efficient task completion and consistent team support.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Contract Worker
Aramark
Winslow, Arizona
12.2025 - 10.2026
- Trained new employees on safe machine operation procedures to enhance safety compliance.
- Developed safety protocols to ensure compliance with health regulations.
- Guided inmate workers in kitchen and dining tasks to maintain workflow.
- Prepared Aramark food service stations daily for efficient operations.
- Answered phones, routed calls, and recorded messages.
Overnight Stocker
Walmart
Winslow, Arizona
10.2022 - 11.2023
- Unloaded overnight freight from Walmart trailers and organized backroom stock to improve accessibility.
- Placed Walmart merchandise on shelves according to planograms and shelf tags.
- Followed safety procedures when handling hazardous materials, including chemicals and cleaning supplies.
- Assisted team members in achieving department goals and managing daily workload.
- Guided customers in locating items and provided answers to questions about products and services.
PSA
Prospect Airport Services Inc.
Phoenix, Arizona
08.2019 - 07.2022
- Facilitated navigation for passengers using wheelchairs and mobility aids through airport terminals, ensuring smooth travel experiences.
- Coordinated with airline staff to ensure timely wheelchair service requests for passengers, enhancing overall customer satisfaction.
- Initiated conversations with customers to assess needs and provide tailored assistance, improving service quality.
- Supported customers during TSA checkpoint screenings.
- Followed safety procedures when helping customers choose suitable wheelchair.
Education
High School Diploma -
Winslow High School
Winslow, AZ05-2013
Skills
- Safety and compliance standards
- Food safety protocols
- Sanitation practices
- Loading procedures
- Time management
- Work scheduling
- Effective communication
- Written communication
- Customer assistance
- Physical stamina
- Credit and cash transactions
- Basic math skills
Certification
- Food handlers certificate
Timeline
Contract Worker
Aramark
12.2025 - 10.2026
Overnight Stocker
Walmart
10.2022 - 11.2023
PSA
Prospect Airport Services Inc.
08.2019 - 07.2022
High School Diploma -
Winslow High School