Courtney Nichols
Austin,TX
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant/Server
Point Venture Golf Course
01.2024 - Current
- DELIVERED PROMPT AND FRIENDLY SERVICE TO GUESTS DURING LARGE TOURNAMENTS AND DAILY ROUNDS
- ACCURATELY PROCESSED ORDERS USING POS SYSTEMS (TOAST, CLOVER, TOUCH BISTRO) AND MANAGED TRANSACTIONS
- CONSISTENTLY UPSOLD BEVERAGES AND SNACKS, INCREASING AVERAGE SALES PER CUSTOMER
- MAINTAINED A WELL-STOCKED AND CLEAN BEVERAGE CART, ENSURING GUEST SATISFACTION
Server
Caddieshack Bar & Grill
01.2024 - Current
- PROVIDED ATTENTIVE TABLESIDE SERVICE, TAKING FOOD AND BEVERAGE ORDERS PROMPTLY AND ACCURATELY
- DEMONSTRATED STRONG MENU KNOWLEDGE AND COMMUNICATED DAILY SPECIALS EFFECTIVELY
- MANAGED CASH AND CARD TRANSACTIONS, ENSURING ACCURATE END-OF-SHIFT RECONCILIATIONS
- UPSOLD PREMIUM BEVERAGES AND MENU ITEMS TO MAXIMIZE REVENUE
Real Estate Leasing Agent
Kuper Sotheby's International Realty
Austin, USA
01.2022 - 01.2023
- GUIDED CLIENTS THROUGH LEASING PROCESSES, SHOWCASING PROPERTIES AND NEGOTIATING AGREEMENTS
- MANAGED CONTRACTS AND ORGANIZED CLOSINGS, ENSURING SMOOTH TRANSACTIONS
Project Sales
Simply Home Renovations
Austin, USA
01.2021 - 01.2022
- CONDUCTED CLIENT CONSULTATIONS, DELIVERING TAILORED PROJECT RECOMMENDATIONS
- EXCEEDED SALES TARGETS, GENERATING OVER $500K IN REVENUE
- DEVELOPED PERSUASIVE SALES TECHNIQUES, ENHANCING CUSTOMER SATISFACTION
Sales & Business Development
Callbox Storage LLC
01.2018 - 01.2021
- BUILT STRONG CLIENT RELATIONSHIPS THROUGH NETWORKING AND EVENT PRESENTATIONS
- DELIVERED SERVICE PRESENTATIONS AND ADDRESSED CLIENT INQUIRIES TO DRIVE CONVERSIONS
Education
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
TEXAS TECH UNIVERSITY
01.2012
Skills
- TABC
- Texas Food Handlers
- AED/CPR Certified
- Texas Real Estate
- Yoga Instructor
Certification
- TABC CERTIFIED
- FOOD HANDLERS CERTIFIED
- CPR/AED CERTIFIED
- 200HR YOGA TEACHER CERTIFICATION
References
AVAILABLE UPON REQUEST.
Timeline
Beverage Cart Attendant/Server
Point Venture Golf Course
01.2024 - Current
Server
Caddieshack Bar & Grill
01.2024 - Current
Real Estate Leasing Agent
Kuper Sotheby's International Realty
01.2022 - 01.2023
Project Sales
Simply Home Renovations
01.2021 - 01.2022
Sales & Business Development
Callbox Storage LLC
01.2018 - 01.2021
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
TEXAS TECH UNIVERSITY
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