Courtney Owens
Cincinnati,OH
Summary
Accomplished Broker adept at growing business through deep knowledge of Industry and strong relationship-building abilities. Leveraging over Number years of experience to generate profits and dividends. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Custom Broker Agent
DHL Express
10.2022 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Analyzed potential investment opportunities using comprehensive research methods to provide valuable insights to clients.
- Streamlined brokerage operations to improve efficiency, implementing cutting-edge technology solutions for trade executions.
Data Encoder/ Front Desk Assistant
DHL Express
09.2020 - 08.2022
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
- Maintained daily production logs of activities and completed work.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
Taylor High School
Cleves, OHSkills
- Business Growth
- Compliance requirements
- Workplace training
- Documentation expertise
- Documentation abilities
- Portfolio Management
- Technical aptitude
- Team Collaboration
- Strategic Planning
- Customer Needs Assessment
Timeline
Custom Broker Agent
DHL Express
10.2022 - Current
Data Encoder/ Front Desk Assistant
DHL Express
09.2020 - 08.2022
High School Diploma -
Taylor High School
Similar Profiles
Hassan Abd El-KarimHassan Abd El-Karim
Gateway Operations Manger at DHL ExpressGateway Operations Manger at DHL Express
Benzamin TildoBenzamin Tildo
GSE Mechanic at DHL ExpressGSE Mechanic at DHL Express
PRAKASH PATILPRAKASH PATIL
Network Control Group Supervisor at DHL ExpressNetwork Control Group Supervisor at DHL Express
Mousa HamadMousa Hamad
On Site – Customer operations Agent at DHL ExpressOn Site – Customer operations Agent at DHL Express
Jaylin WilliamsJaylin Williams
Automotive Sales Professional at Jeff Wyler Fairfield AutomallAutomotive Sales Professional at Jeff Wyler Fairfield Automall