Courtney Pannell
LONGVIEW,TX
Summary
Friendly Bartender with exceptional multitasking and decision making skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
9
9
years of professional experience
Work History
Bartender
Chuy's Tex-Mex Restaurant
2022.11 - 2023.06
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate
Journeys
2022.08 - 2022.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server/Senior Bartender
Texas Roadhouse
2017.08 - 2022.09
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
Server/Bartender
Olive Garden
2014.02 - 2017.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Henderson High School
Henderson, TX05.2009
Skills
- Servsafe Certified
- Food Preparation and Safety
- Customer Service
- Drink Consistency
- Cash Register Operation
- Anticipating Guest Needs
Timeline
Bartender
Chuy's Tex-Mex Restaurant
2022.11 - 2023.06
Sales Associate
Journeys
2022.08 - 2022.12
Server/Senior Bartender
Texas Roadhouse
2017.08 - 2022.09
Server/Bartender
Olive Garden
2014.02 - 2017.03
High School Diploma -
Henderson High School
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