Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Patterson

Summary

Skilled Caregiver and CNA with a proven track record at First To Serve Ministries, enhancing patient satisfaction through compassionate care and efficient vital signs monitoring. Demonstrates a strong ability to adapt, ensuring safety and promoting independence, backed by expertise in HIPAA compliance and Basic Life Support. Achieved notable improvements in patient quality of life and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

IHSS In Home Support Services
02.2019 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

House Manager

First To Serve Ministries
01.2022 - 01.2023
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Enhanced client satisfaction with household management by addressing concerns promptly and efficiently.
  • Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for clients at all times.

CNA

First To Serve Ministries
01.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

GED -

El Prado Adult School, Frontera Calif.
Corona, CA
03.2016

CNA

Mahoney University School Of Healthcare
Compton, CA
12.2021

Phlebotomy

Montes Health Career College
Gardena, CA
02.2024

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Basic Life Support
  • HIPAA Compliance

Certification

  • CNA - Certified Nurse Assistant
  • CPT1 - Certified Phlebotomy Technician 1

Timeline

CNA

First To Serve Ministries
01.2023 - Current

House Manager

First To Serve Ministries
01.2022 - 01.2023

Caregiver

IHSS In Home Support Services
02.2019 - Current

GED -

El Prado Adult School, Frontera Calif.

CNA

Mahoney University School Of Healthcare

Phlebotomy

Montes Health Career College

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Courtney Patterson