Courtney Piper
Portsmouth,NH
Summary
Dedicated professional with extensive experience in customer service, childcare, and cleaning tasks. Recognized for exceptional time management and problem-solving skills, I excel in creating enthusiastic environments while fostering positive relationships. Committed to delivering outstanding customer service and being a team contributor willing to grow to achieve the highest success.
Overview
19
19
years of professional experience
Work History
House Cleaner
Self-employed
02.2024 - Current
- Provide exceptional cleaning services bi-weekly to customers in the seacoast area
- Deep clean bathroom toilets, sinks, tubs and showers with client's choice of cleaning supplies
- Deep clean kitchen sinks, refrigerators, stove tops, backsplashes, and appliances
- Clean all mirrors, exterior cabinets and drawers, tables, chairs and baseboards
- Dust wall hangings, shelves, and hard-to-reach surfaces
- Sweep, vacuum, and mop all floors and stairs
- Remove dirty linens and towels to be washed and dried
- Make beds and arrange pillows and extra blankets elegantly
- Empty trash bins and bring waste to it's designated area
- Write out invoices to communicate services provided with notes if necessary
Housekeeper/Family Caregiver
All The Buzz
09.2017 - 06.2024
- Maintained cleaning tasks daily, including loading and unloading dishwashers, removing trash and recyclables to a designated area to ensure sanitation, and tidying all rooms as needed
- Vacuumed and mopped floors multiple times a week
- Deep cleaned full bathrooms, master bathroom, and kitchen weekly
- Washed, dried, folded family laundry, linens, and towels daily
- Organized closets, pantries, and cabinets
- Full-time nanny for 4 children ages one month to 8 years
- Prepared snacks and meals before and after school
- Monitored children during homework and reading tasks, outdoor play, bathroom and bedtime tasks
- Transported children to and from school and sports activities
- Monitored children during
Lead Toddler Teacher
Seacoast Community School
07.2009 - 10.2016
- Lead teacher for a classroom of twelve children ages 2 to 3 1/2 years at a NAEYC (National Association for the Education of Young Children) accredited childcare center for over seven years
- Created and implemented daily, weekly, and monthly activities and learning opportunities for small and large groups, targeting individual goals, as well as classroom-wide goals
- Focused on modeling positive relationships between self/individual child, self/parent(s), and self/co-workers
- Maintained a safe and healthy environment according to the NH Child Care Licensing Rules and NAEYC standards
- Mentored staff within my classroom on the responsibilities and daily tasks that were expected
- Engaged with children in a positive manner, encouraging free play and exploration
- Attended staff meetings, conferences workshops, and trainings frequently to advance childhood education skills and safety protocols
Cashier
Philbrick’s Fresh Market
02.2007 - 05.2012
- Greeted customers upon entering a local natural foods store and responded promptly to customer questions and requests
- Worked 40 hours per week, including weekends, with the flexibility to work extra hours and shifts if needed
- Managed a cash register for credit card, cash, check, and gift certificate purchases with excellent accuracy
- Processed returns and filled out log to ensure information was relayed to the appropriate department
- Informed customers of new products, sales, and promotional items and events happening within the store
- Daily cleaning tasks of cashier stations and product displays
- Manager of the cashier department two times a week
Education
Early Childhood Education
Great Bay Community College
Portsmouth, NH05-2012
Skills
- Focused and detail-oriented
- Exceptional time management skills
- Self-motivated with a positive attitude
- Professional, responsible, and personable
- Hardworking
- Prompt to prioritize
- Problem solving and executional skills
- Customer service-focused
Timeline
House Cleaner
Self-employed
02.2024 - Current
Housekeeper/Family Caregiver
All The Buzz
09.2017 - 06.2024
Lead Toddler Teacher
Seacoast Community School
07.2009 - 10.2016
Cashier
Philbrick’s Fresh Market
02.2007 - 05.2012
Early Childhood Education
Great Bay Community College
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