Courtney Pond
Huntersville,NC
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills while working. Looking to gain valuable experience in a professional setting. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Very used to and involved in customer service and satisfaction.
Overview
8
8
years of professional experience
Work History
Nanny
Self-employed
Mount Holly, NC
06.2020 - Current
- Organized, cleaned, and maintained houses.
- Maintained an organized schedule for the kids practices/school pick ups.
- Excellent communication skills having worked with many different families.
- Planned and worked with multiple families schedules at once.
Server
Bad Daddy's Burger Bar
Huntersville, NC
01.2021 - 11.2023
- Customer service skills greeting guest and answering the phone.
- Multitasking with several orders and adaptability to things changing quickly.
- Used teamwork working with other servers or staff.
Server
Boardwalk Billy's
Charlotte, NC
05.2018 - 10.2021
- Used effective communication skills with customers and managers.
- Managed multiple tasks such as taking orders, keeping up with side work, and answering phone when needed.
- Greeted guest with a positive attitude and smile.
- Problem solving with guest or coworkers to maintain a good work environment.
Camp Counselor
Keith Family YMCA
Charlotte, NC
05.2017 - 08.2019
- Assisted in managing and developing lesson plans.
- Communicated to parents with their camper's progress, camp policies, and daily activities.
- Led and organized activities for campers.
- Adapted quickly to changing schedules and expectation's.
Education
Dance & Communications
UNC Charlotte
05.2020
Central Piedmont Community College
05.2018
High School -
Queens Grant High School
06.2017
Skills
- Customer service
- Time management
- Effective communication
- Organizational skills
- Problem solving
- Multitasking
- Scheduling coordination
- Phone etiquette
- Team collaboration
Timeline
Server
Bad Daddy's Burger Bar
01.2021 - 11.2023
Nanny
Self-employed
06.2020 - Current
Server
Boardwalk Billy's
05.2018 - 10.2021
Camp Counselor
Keith Family YMCA
05.2017 - 08.2019
Dance & Communications
UNC Charlotte
Central Piedmont Community College
High School -
Queens Grant High School
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