Courtney Principe
Kenosha,Wisconsin
Summary
I am a highly organized, detail-oriented, conscientious, self-starter that can strategize and prioritize to effectively accomplish multiple tasks. I can affectively identify opportunities for improvement and make constructive decisions for change. I pro-actively recognize problems or situations that are new or without clear precedent by evaluating alternatives and finding solutions using a systematic, multi-step approach. I seek opportunities for improvement and am open to suggestions. I can manage multiple priorities and work effectively under tight deadlines while staying organized. I am a team player who builds strong relationships with all partners.
Overview
15
15
years of professional experience
Work History
Administrative Assistant – Global Engineering Services
Abbott
02.2017 - Current
- Provide general admin support to 3 senior directors, 7 local managers, 2 global managers, over 100 staff members globally and 70 locally
- Proactively manage complex calendars and adjust accordingly to avoid conflicts
- Schedule and coordinate meetings (via in person, Teams and teleconference)
- Schedule domestic and international travel arrangements for business needs
- Submit expense reports in Concur
- Plan large events and conferences, order catering, set guests up with travel arrangements, be there onsite to guide them and make sure event goes smoothly
- Submit and manage PO’s and ACR’s through SAP system
- Reconcile outstanding invoices
- Order office supplies
- Assist project managers / senior directors on multiple global projects.
Contractor Administrative Assistant -IT Asset Management
AbbVie / Collaborative
11.2015 - 02.2017
- Provide general admin support to manager and staff
- Proactively manage calendars and adjust accordingly to avoid conflicts
- Schedule and coordinate meetings (via in person, WebEx and teleconference) and travel arrangements for business travel needs
- Submit and manage POs through SAP system
- Reconcile outstanding invoices
- Process internal software and hardware orders.
Contractor Office Assistant – Occupational Health Office
Abbott / Collaborative (Contractor)
08.2015 - 11.2015
- Maintain proper storage of 50,000+ active employee medical charts
- Sorting of loose paper filing to determine if the documentation is of an Active or Non-Active employee
- Assist in the inventory of medical records
- File documentation in employee medical charts as appropriate
- Used computer system to locate charts
- Fax chart information as requested to other locations
- Abide all levels of confidentiality pertaining to employee data.
Administrative and Billing Coordinator
Health Source
02.2015 - 08.2015
- Answer the phones and address email correspondence
- Maintain organized patient charts
- Manage the practice’s schedule, make appointments, and determine when the chiropractor is available
- Assist doctor with special requests as needed (i.e
- Distribute education information to patients as instructed)
- Prepare patient invoices and submit to insurance companies
- Office liaison for claims with Health Insurance Companies
- Reconcile invoices from vendors and outstanding patient accounts.
Administrative and Billing Coordinator
Lean Visions, LLC
10.2012 - 02.2015
- Switchboard operation, answering a high volume of incoming calls (setting appointments, transferring calls, retrieving messages from answering service, etc.)
- Filed information into patient charts, filed charts appropriately
- Greeted/registered patients at the front desk, collected co-pays, entered registration information into the computer system, verified insurance information
- Complete eye tests as part of the pre-exam
- Prepared patient invoices and submitted to insurance companies
- Office liaison for claims.
Unit Secretary
Presence Health
05.2011 - 10.2012
- Answered a high volume of phone calls
- Assisted nurses with special tasks (i.e
- Taking patients to the main hospital, help with the intake process, etc.)
- Assisted doctors with special requests as needed
- Filed patient information appropriately
- Transcribed prescriptions for physicians/nurses
- Interacted with patients and their families as needed (i.e
- Transported from unit to ER or lab area).
Administrative Assistant
Psychiatrist Office
01.2009 - 05.2011
- Supervised 2 employees, which included scheduling, managing time off requests, staff performance reviews, and minimal disciplinary action
- Served as back up for: switchboard operation, answering a high volume of incoming calls (setting appointments, transferring calls, retrieving messages from answering service, etc.), filed information into patient charts, filed charts appropriately
- Greeted/registered patients at the front desk, collected co-pays, entered registration information into the computer system, verified insurance information
- Returned phone calls to the patients for the doctor, arranged telephone meetings, refilled prescriptions.
Education
Business Management Technical Diploma -
Gateway Technical College (Kenosha)
01.2019
Skills
- Proficient in operating systems such as: Microsoft Office which includes; Word, Excel, PowerPoint, OneNote, OneDrive As well as Microsoft Outlook, Teams, Internet Explorer, Google Chrome, SAP, Concur/CTE, Ariba, Safari, Microsoft Edge, Maximo
- managing calendars
- professional manner
- interpersonal skills
- driving results
- team support
- administrative tasks
- computer experience
- planning
- meetings
- strong work ethic
- travel coordination
- keyboarding skills
- multi-tasker
- administrative support experience
- scheduling meetings
- Ability To Work Independently
- business support
- communication skills
- self-starter
- expense reports
- personal computers
- reconciling accounts
- ability to take initiative
- strong attention to detail
- meeting deadlines
- following up
- exercising discretion
- results oriented
- event planning
- supplies inventory
- written and verbal communication
- meeting coordination
- Strong Organizational Skills
Timeline
Administrative Assistant – Global Engineering Services
Abbott
02.2017 - Current
Contractor Administrative Assistant -IT Asset Management
AbbVie / Collaborative
11.2015 - 02.2017
Contractor Office Assistant – Occupational Health Office
Abbott / Collaborative (Contractor)
08.2015 - 11.2015
Administrative and Billing Coordinator
Health Source
02.2015 - 08.2015
Administrative and Billing Coordinator
Lean Visions, LLC
10.2012 - 02.2015
Unit Secretary
Presence Health
05.2011 - 10.2012
Administrative Assistant
Psychiatrist Office
01.2009 - 05.2011
Business Management Technical Diploma -
Gateway Technical College (Kenosha)
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