Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Pugh

Dayton

Summary

Proven Bartender with a track record of enhancing customer satisfaction and developing a loyal clientele at Big A's BBQ & Grill. Excels in high-volume environments, showcasing strong multitasking and an engaging personality. Expert in liquor, beer, and wine, with a team player attitude that consistently delivers outstanding service. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

6
6
years of professional experience

Work History

Bartender

Big A's BBQ & Grill
06.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Franks Tavern
04.2022 - 04.2023
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

STNA/LPN - Nursing

Miami Valley Career Technology Center
Clayton, OH
05.2024

High School Diploma -

Wayne High School
Huber Heights, Ohio
05.2016

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality

Timeline

Bartender

Franks Tavern
04.2022 - 04.2023

Bartender

Big A's BBQ & Grill
06.2018 - Current

STNA/LPN - Nursing

Miami Valley Career Technology Center

High School Diploma -

Wayne High School

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Courtney Pugh