Summary
Overview
Work History
Education
Timeline

COURTNEY RAMSEY

Knoxville,TN

Summary

SENIOR BUSINESS ACCOUNT MANAGER 5-Time National Winner’s Circle Award winning sales account manager with a proven track record of exceeding sales goals. A natural leader by continuously reviewing all sales data, maximizing marketing resources, efficient call planning, and effectively maximizing profit while executing brand strategies in order to move toward valuable solutions. Adept at developing business plans and coaching others to meet difficult goals. Utilize consultative sales models and various techniques to understand customer needs. Situational Leadership Sales & Business Development Market & Competitive Analysis Account & Territory Management Cross-Functional Collaboration Innovation Driver & Problem Solver Relationship & Partnership Building Detail Oriented People Development New Product Launches Business Strategy & Plan Execution Business to Business Experience

Overview

15
15
years of professional experience

Work History

Business Sales, Inside Specialty Representative

Verizon Wireless
Knoxville, Tennessee
01.2023 - Current
  • Selected for nationwide pilot program for new prospect accounts nationwide.
  • Established relationships and opportunities with accounts; maintaining funnel; reporting back to Marketing and leadership about performance.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Used consultative sales approach to understand and meet customer needs.
  • Researched potential clients and markets to prepare for appointments.

SENIOR BUSINESS ACCOUNT MANAGER, SMALL BUSINESS MANAGER

VERIZON WIRELESS
01.2015 - 01.2023
  • 3- time Winner's Circle Candidate
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Led Market in new products and services to gain top performer year over year in KPI's
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Business Hunter using resources from provider referrals to social media platforms.
  • Retooled solution selling techniques to build project ROI and boost client results with various methods, such as rinse and repeat
  • Recognized as top 10% South Area Market account manager
  • Achieved 153% to goal and top 20 in KPI’s balance performance
  • Attained 45% Year over Year territory growth in gross adds
  • Generated increased territory revenue by surpassing quota by 150%
  • Peer mentor program for new hires; WOW graduate; Pre Leader Academy.




RETAIL SALES REPRESENTATIVE- Small Business Leader

Verizon Wireless
Tri Cities, Tennessee
08.2010 - 01.2015
  • Strengthened Small Business growth in two retail locations by developing solutions specialists focused on key topics
  • Managed two retail locations, coaching retail sales on selling to business accounts
  • Prioritized each customer experience with integrity and a balance of company resources to customer solutions
  • Experimented with new products to deliver results from existing resources and raised personal goals
  • Initiated solutions to local small businesses, increasing sales growth
  • 2-Time Winner’s Circle of top 10% Business Account Manager nationwide

PREMISE SALES REPRESENTATIVE

BEVERAGE CONTROL, INC
01.2009 - 02.2010

Education

MBA - MARKETING

KING UNIVERSITY

BS - MARKETING MANAGEMENT

EAST TENNESSEE STATE UNIVERSITY

Timeline

Business Sales, Inside Specialty Representative - Verizon Wireless
01.2023 - Current
SENIOR BUSINESS ACCOUNT MANAGER, SMALL BUSINESS MANAGER - VERIZON WIRELESS
01.2015 - 01.2023
RETAIL SALES REPRESENTATIVE- Small Business Leader - Verizon Wireless
08.2010 - 01.2015
PREMISE SALES REPRESENTATIVE - BEVERAGE CONTROL, INC
01.2009 - 02.2010
KING UNIVERSITY - MBA, MARKETING
EAST TENNESSEE STATE UNIVERSITY - BS, MARKETING MANAGEMENT

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COURTNEY RAMSEY