COURTNEY RANSOM
Psychotherapist
Goodyear,AZ
Overview
25
25
years of professional experience
1
1
Certification
Work History
Psychotherapist
Self-employed
01.2023 - Current
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
- Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes.
- Documented client progress in confidential files.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Led therapeutic process groups focused on topics such as grief, self-esteem, and anger management, facilitating peer support and personal growth among participants.
- Provided crisis support and emergency care for patients.
- Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements.
- Conducted thorough assessments of clients'' psychological functioning, identifying areas for targeted therapeutic interventions.
Regional Clinical Quality Manager
Telecare Corp.
07.2019 - 01.2023
- The Clinical Quality Manager LCSW is responsible for actively managing and promoting the organizational quality and risk management infrastructures
- Responsibilities include, but are not limited to, planning and orchestration of onsite quality review processes, identifying process improvement needs, supporting implementation of program plans for improvement, conducting root cause analyses, supporting survey preparation, policy development
Core Program Director
Aspiranet Family Agency
09.2015 - 07.2019
- Managed staff of 18
- Managed 3 yr Contract Budget $5.3 Million
- Maintained operational, fiscal, and programmatic oversight of 2 core programs (Crisis Stabilization and Therapeutic Behavioral Program)
- Maintained The Joint Commission Agency Safety Standards
- Developed Strategic Plan and Yearly Budget of $1.7 million
- Manage the implementation of the agency Best practice and Quality Assurance efforts including compliance to data tracking system and program specific outcome measurements
- Fiscal Report to county contractor
- Recruit, hire, orient, train, supervise and develop direct reports per agency guidelines
- Manage reporting, compliant and grievance procedures in cooperation with agency, licensing and funders
- Provide Back up with on call crisis support
Social Worker, MSW
San Joaquin County Human Service Agency
12.2012 - 09.2015
- Clinical Assessments for eligibility of benefits
- Maintain caseload of 2500
- Provide/Link Resources for Families in need of services
Program Supervisor/Clinician (SJCBHS)
Mary Magdalene Community Services
06.2010 - 10.2012
- Directs, manages and supervises the activities of assigned staff including hiring, orientating and training, handling disciplinary action, and conducting performance evaluations
- Provides supervision for program staff working in other sections and services of the Behavioral Health Department, including Mental Health Services, Children’s Mental Health, Forensics, BACOP (Black Awareness Community Outreach Program, Adults and Alcohol and Drug Services
- Provide individual and group therapy for SJC BHS Mental Health Patients
- Provided Parent Education (Parenting Classes)
- Provided Drug Treatment Classes (4 classes a week)
- Seeks additional funding resources, prepares and plans grant applications
- Coordinates and consults with other public and private mental health care providers, community organizations, the school district, and other county departments regarding program priorities, procedures and services
- Attends a variety of internal and external meetings including departmental, advisory board and related meetings; prepares presentation material for meetings; disseminates information to department staff, stakeholders, and community organizations
- Develops and promotes mental health education in the community, utilizing various modalities including workshops, in-service training and in the media
- Functions as the County’s Mental Health Director – attending related meetings and coordinating with other staff regarding mental health services
- Worked extensively with homeless population in providing mental health services and community resources
- Other duties as assigned by the Director
Substitute Teacher
Stockton Unified School District
09.2008 - 01.2012
Project Coordinator/Trainer
Project Coordinator/Trainer for Disproportionate Minority Contact Regional Training Project
09.2008 - 10.2011
- Conduct trainings throughout California on bias and disproportionality of minorities in youth serving systems
- Coordinate training (i.e
- Contact juvenile probation, mental health, child welfare, education) set up training (location & time)
Social Worker IV
San Joaquin County Human Service Agency (Child Welfare)
05.2005 - 02.2008
- Investigate reports of child abuse (physical, sexual, emotional) and neglect
- Develop treatment plans for various populations within social service arenas
- Provide community referrals for clients
- Monitored and coordinated services provided by community-based programs
- Provides case management: including assistance with or referral for mental health, primary care, substance use, vision, and dental services;
- Utilizes various treatment modalities of individual and group work, casework, community organizations, and community activities to alleviate or remove problems that interfere with child safety
- Sexual Abuse Worker
- Expert
- Witness Child Welfare
- Complete psycho-social assessments of clients
- Placement Services
- Communicate with community agencies to assemble a network of resources for clients
- Member of the Disproportionality Work Group for San Joaquin County
Family Services Caseworker II
Baltimore City Department of Social Services
12.1999 - 02.2005
- Developed treatment plans for various populations within social service arenas
- Served as a child advocate for court proceedings and provided inclusive testimonies
- Communicated with court officials for the handling of cases
- Advocated for inner city clients; coordinated outreach and referral services
- Maintained records, documentation, and monthly reports
- Completed psycho-social assessments of clients
- Communicated with community agencies to assemble a network of resources for clients
- Provided community referrals for clients
- Provided Intensive Case Management
- Expert Witness in Child Welfare
Education
Master's - Social Work
California State University of Stanislaus
Turlock, CA06.2009
Bachelor's - Social Work
Morgan State University (MSU)
Baltimore, MD06.1998
Skills
- Anxiety management
- Motivational interviewing
- Crisis intervention
- Suicide risk assessment
- Multicultural competence
- Psychological assessment
- Grief counseling
- Safety and risk assessments
- Social work
- Depression and anxiety specialist
- Report writing
References
- Dr. Rashidah Cheweke, MSW, PhD, 209-598-1441
- Andrew McClure, LMFT (Kaiser), 209-484-6673
- Dr. Meshanette Johnson Sims, LMFT, Ph.D., 528 Wetlands Edge Road, American Canyon, CA, 94503, (310) 648-9021
Certification
California State License Clinical Social Worker, #88618, Current
Credentials
- MSW
- LCSW #88618 (CA)
- #22274 (AZ)
Timeline
Psychotherapist
Self-employed
01.2023 - Current
Regional Clinical Quality Manager
Telecare Corp.
07.2019 - 01.2023
Core Program Director
Aspiranet Family Agency
09.2015 - 07.2019
Social Worker, MSW
San Joaquin County Human Service Agency
12.2012 - 09.2015
Program Supervisor/Clinician (SJCBHS)
Mary Magdalene Community Services
06.2010 - 10.2012
Substitute Teacher
Stockton Unified School District
09.2008 - 01.2012
Project Coordinator/Trainer
Project Coordinator/Trainer for Disproportionate Minority Contact Regional Training Project
09.2008 - 10.2011
Social Worker IV
San Joaquin County Human Service Agency (Child Welfare)
05.2005 - 02.2008
Family Services Caseworker II
Baltimore City Department of Social Services
12.1999 - 02.2005
Bachelor's - Social Work
Morgan State University (MSU)
Master's - Social Work
California State University of Stanislaus
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