Overview
Work History
Education
Skills
Timeline
Generic

Jocalyn Whittenberger

Leetonia,OH

Overview

14
14
years of professional experience

Work History

Beer Wine And Liquor Manager

Giant Eagle
Salem, OH
07.2023 - Current
  • Inventory management
  • Streamlined inventory management processes for increased efficiency and reduced waste.
  • Collaborated with team members to create engaging in-store displays that showcased popular products and promotions.
  • Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
  • .Ensured the cleanliness of all areas within the liquor department by implementing routine cleaning schedules.

File Maintence Clerk

Giant Eagle
Salem, OH
07.2022 - 07.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Meat Wrapper Clerk

Giant Eagle
Salem, OH
05.2021 - 07.2022
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
  • Collaborated with other team members to ensure a smooth workflow within the department during peak times.
  • Protected consumers by consistently following food handling and safety guidelines.

Cashier

Giant Eagle
Salem, OH
04.2020 - 05.2021
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.
  • Assisted in inventory management by conducting regular stock checks and updating records accordingly.

Bakery Clerk

Giant Eagle
Salem, OH
02.2010 - 03.2017
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.

Education

High School Diploma -

Leetonia High School
Leetonia, OH
2009

Skills

  • Documentation And Reporting
  • Team Collaboration and Leadership
  • Critical Thinking
  • Task and Time Management

Timeline

Beer Wine And Liquor Manager

Giant Eagle
07.2023 - Current

File Maintence Clerk

Giant Eagle
07.2022 - 07.2023

Meat Wrapper Clerk

Giant Eagle
05.2021 - 07.2022

Cashier

Giant Eagle
04.2020 - 05.2021

Bakery Clerk

Giant Eagle
02.2010 - 03.2017

High School Diploma -

Leetonia High School
Jocalyn Whittenberger