Jocalyn Whittenberger
Leetonia,OH
Overview
14
14
years of professional experience
Work History
Beer Wine And Liquor Manager
Giant Eagle
Salem, OH
07.2023 - Current
- Inventory management
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Collaborated with team members to create engaging in-store displays that showcased popular products and promotions.
- Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
- .Ensured the cleanliness of all areas within the liquor department by implementing routine cleaning schedules.
File Maintence Clerk
Giant Eagle
Salem, OH
07.2022 - 07.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Meat Wrapper Clerk
Giant Eagle
Salem, OH
05.2021 - 07.2022
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
Cashier
Giant Eagle
Salem, OH
04.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Assisted in inventory management by conducting regular stock checks and updating records accordingly.
Bakery Clerk
Giant Eagle
Salem, OH
02.2010 - 03.2017
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Education
High School Diploma -
Leetonia High School
Leetonia, OH2009
Skills
- Documentation And Reporting
- Team Collaboration and Leadership
- Critical Thinking
- Task and Time Management
Timeline
Beer Wine And Liquor Manager
Giant Eagle
07.2023 - Current
File Maintence Clerk
Giant Eagle
07.2022 - 07.2023
Meat Wrapper Clerk
Giant Eagle
05.2021 - 07.2022
Cashier
Giant Eagle
04.2020 - 05.2021
Bakery Clerk
Giant Eagle
02.2010 - 03.2017
High School Diploma -
Leetonia High School