Courtney Robinson
Jamaica,NY
Summary
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Overview
5
5
years of professional experience
Work History
Security Guard
Castillo Security Services
New York, NY
01.2023 - 01.2024
- Monitored premises to ensure safety and security of personnel and property
- Conducted regular patrols to identify and mitigate potential security risks
- Developed and implemented improved processes for incident reporting
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Welcoming customers. Booking reservations. Insuring customers have the best experience possible
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Implemented access control procedures to manage entry points effectively.
- Conducted regular patrols to identify and address potential security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
PCA
Freedom Care
New York, NY
03.2022 - 03.2025
- Assisted clients with daily living activities to enhance their quality of life.
- Monitored patient health, documenting changes and reporting concerns to healthcare professionals.
- Implemented personalized care plans under the guidance of healthcare staff to ensure effective support.
- Maintained a clean and safe environment, following infection control protocols and safety regulations.
- Communicated effectively with clients and families to build trust and promote comfort during care sessions.
- Adapted quickly to changing client needs, providing flexible support in various home environments.
US Open Security/Hospitality Worker
US Open
New York, NY
08.2023 - 09.2025
- Supervised daily operations, ensuring optimal guest experience during high-traffic events.
- Trained and mentored new staff on customer service protocols and operational procedures.
- Streamlined food and beverage service processes, enhancing efficiency and reducing wait times.
- Reduced risks by maintaining clean and organized work environment.
NYC City Cruise Security
Hornblower New York
New York, NY
02.2021 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Grant Union High School
Sacramento, CA06-2009
Skills
- Customer and Personal Service
- First Aid Knowledge
- F-04
- Staff Development
- Security Certified
Timeline
US Open Security/Hospitality Worker
US Open
08.2023 - 09.2025
Security Guard
Castillo Security Services
01.2023 - 01.2024
PCA
Freedom Care
03.2022 - 03.2025
NYC City Cruise Security
Hornblower New York
02.2021 - 03.2024
High School Diploma -
Grant Union High School