Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Rubit

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready and willing to learn and open to new opportunities.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

USMD
03.2021 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.

Supervisor

IQOR
06.2017 - 02.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Contract Worker

Tuesday Morning Warehouse
07.2016 - 06.2017
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.

Education

No Degree - English

San Antonio College
San Antonio, TX

High School Diploma -

Healy Murphy Center
San Antonio, TX
05.2002

Skills

  • Eligibility Determinations
  • Medical Filing
  • Appointment Confirmation
  • Verbal and Written Communication
  • Information Collection
  • 50 WPM Typing Speed

Timeline

Patient Access Representative

USMD
03.2021 - Current

Supervisor

IQOR
06.2017 - 02.2020

Contract Worker

Tuesday Morning Warehouse
07.2016 - 06.2017

No Degree - English

San Antonio College

High School Diploma -

Healy Murphy Center

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Courtney Rubit