Courtney Salet
Summary
Motivated, personable professional with over 15 combined years of public and human service experience, an Associate Degree in Criminal Justice, a Bachelor of Arts in Sociology, a Master's Degree in Public Administration, and a solid work ethic. Talent for quickly mastering tasks and a passion for knowledge. Composed and tactful with professionals and non-professionals at all levels. Demonstrated history of working in a fast-paced environment with pressure and time restraints.
Flexible and versatile – able to stay calm under pressure. Poised and competent with demonstrated ability to easily handle the public. Thrive in challenging environments and eager to learn. Excellent team-work skills.
Overview
9
9
years of professional experience
Work History
Administrative Project Manager
Lapeer County Administration
11.2024 - Current
- Supported human resources functions during implementation of new payroll system.
- Established positive working relationships with department heads and supervisors through clear communication of expectations, timelines, and progress updates throughout the project lifecycle.
- Improved employee satisfaction by maintaining open lines of communication, addressing concerns promptly, and delivering projects on time.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by County policy or legal regulations.
- Researched existing policies and procedures to gain firm understanding of current conditions.
- Updated personnel procedures and created revised forms and workflows.
- Participated in collective bargaining contract extension negotiations.
- Worked closely with various hiring supervisors to review resumes and application materials to understand background and experience of each candidate, conduct interviews with participants to assess eligibility, and assist in the selection of the ideal candidate.
- Attended Board, Sub-Committee, and Department Head meetings.
Caseworker
Lapeer County Friend of the Court
03.2017 - 11.2024
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
Office Assistant
Oakland County Friend of the Court
11.2015 - 03.2017
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
Education
Master of Public Administration -
Oakland University
Rochester, MI08.2023
Bachelor of Arts - Sociology
Oakland University
Rochester, MI04.2017
Associate of Applied Science - Criminal Justice – Corrections
Saint Clair County Community College
Port Huron, MI05.2013
Skills
- Human Services Professional
- Effective Communicator In Written And Verbal Formats
- Administrative Proficiency
- Proficient Conflict Resolution Techniques
- Motivational Team Leader
- Detail-Oriented Organizer
- Effective Time Management
- Proactive Problem Solver
- Labor Negotiation Expertise
Affiliations
- Former Teamsters Union Steward
Timeline
Administrative Project Manager
Lapeer County Administration
11.2024 - Current
Caseworker
Lapeer County Friend of the Court
03.2017 - 11.2024
Office Assistant
Oakland County Friend of the Court
11.2015 - 03.2017
Bachelor of Arts - Sociology
Oakland University
Associate of Applied Science - Criminal Justice – Corrections
Saint Clair County Community College
Master of Public Administration -
Oakland University
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