Courtney Sandoval
Bellville
Summary
Dynamic banking professional with a proven track record at First National Bank of Bellville, excelling in customer service and fraud prevention. Skilled in cash handling and data entry, I foster strong client relationships while ensuring compliance and accuracy. Committed to enhancing financial literacy, I deliver tailored solutions that build trust and loyalty among clients.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Personal Banker
Cadence Bank
10.2025 - 11.2025
- Assisted clients with account inquiries and transactions, ensuring prompt service delivery.
- Educated customers on banking products, enhancing their financial literacy and decision-making.
- Utilized banking software to manage customer accounts and streamline daily operations.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed deposits & withdrawals to process smooth banking transactions for clients.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Bookkeeper
First National Bank of Bellville
03.2018 - 10.2025
- Developed and implemented efficient bookkeeping processes, enhancing overall accuracy and efficiency.
- Reconciled bank statements with general ledger entries for accurate financial reporting.
- Delivered exceptional customer service by resolving inquiries and complaints efficiently.
- Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
- Processed high-volume wire transfers with attention to detail and compliance standards.
- Resolved customer disputes through effective communication and problem-solving strategies.
Teller
First National Bank of Bellville
03.2017 - 03.2018
- Processed customer transactions accurately and efficiently, ensuring a positive banking experience.
- Managed cash drawer, maintaining balance and adhering to security protocols daily.
- Assisted customers with account inquiries, providing detailed information and resolving issues promptly.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
High School Diploma -
Foster High School
Richmond, TXNo Degree - Business
Wharton Community College
Wharton, TXSkills
- Customer service
- Cash handling
- Client relationship management
- Fraud prevention
- Attention to detail
- Data entry
- Organizational skills
Timeline
Personal Banker
Cadence Bank
10.2025 - 11.2025
Bookkeeper
First National Bank of Bellville
03.2018 - 10.2025
Teller
First National Bank of Bellville
03.2017 - 03.2018
High School Diploma -
Foster High School
No Degree - Business
Wharton Community College