Courtney Sattler
Bowling Green
Summary
Results-driven professional with a robust background in accounts payable and medical reception. Expertise in complex problem-solving and task delegation, contributing to enhanced operational efficiency and strong vendor communication. Committed to achieving organizational goals through meticulous documentation and reporting.
Overview
9
9
years of professional experience
Work History
Accounts Payable Specialist
Namsa, LLC
Northwood, OH
12.2023 - Current
- Processed high volumes of invoices accurately and efficiently, ensuring timely payments to vendors.
- Reconciled vendor statements monthly, resolving discrepancies to maintain accurate financial records.
- Collaborated with cross-functional teams to ensure compliance with company policies and procedures.
- Managed relationships with vendors, addressing inquiries and fostering positive communication channels.
- Assisted in month-end closing activities by preparing reports that supported financial analysis initiatives.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
Medical Receptionist
Wood Health Company
Bowling Green, OH
12.2021 - 12.2023
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Assisted in insurance verification and billing inquiries, improving financial processes.
- Processed patient information using electronic health record systems, ensuring data accuracy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist
NWO Orthopedics and Sports Medicine
Fremont And Findlay, OH
03.2018 - 12.2021
- Trained new staff on office protocols and patient management systems for operational efficiency.
- Implemented improved filing systems that streamlined patient record retrieval processes.
- Monitored inventory levels of medical supplies, facilitating timely restocking procedures.
- Developed patient communication materials to enhance understanding of services offered.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Receptionist
Supplemental Staffing
Toledo, OH
08.2017 - 03.2018
- Managed multi-line phone system, directing calls to appropriate departments and personnel.
- Greeted and assisted visitors, ensuring a welcoming environment and clear communication of office protocols.
- Processed incoming mail and packages, distributing them efficiently to relevant departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Office Assistant
B&B Repairs, LTD
Pemberville, OH
09.2016 - 04.2017
- Implemented filing system improvements, increasing document retrieval efficiency by 30%.
- Managed scheduling and appointment coordination for service technicians and clients.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Nightly Service Dispatch- Sending Mechanics out to service Semi-trailers that were needing repairs.
Education
High School Diploma -
Eastwood High School
Pemberville, OH 06-2008
Skills
- Data entry
- Complex Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Quick Learner
Timeline
Accounts Payable Specialist
Namsa, LLC
12.2023 - Current
Medical Receptionist
Wood Health Company
12.2021 - 12.2023
Medical Receptionist
NWO Orthopedics and Sports Medicine
03.2018 - 12.2021
Receptionist
Supplemental Staffing
08.2017 - 03.2018
Office Assistant
B&B Repairs, LTD
09.2016 - 04.2017
High School Diploma -
Eastwood High School