Courtney Scoles
Summary
I have a degree in Hospitality Management and am a Certified Pharmacy Technician. I have experience in retail pharmacy and call center. I have worked in the hotel industry, as an Aquatic Coordinator, and as a receptionist and desk clerk. In addition, I have experience working in various other retail and customer service related fields. I have management experience through many of these positions.
Overview
11
11
years of professional experience
Work History
Certified Pharmacy and Call Center Technician
UCHealth University of Colorado Hospital (UCH)
Aurora, CO
09.2018 - 12.2022
Full time 40 hours per week
Contact: Ladd Hubka 720-553-3073
In the call center and pharmacy I am an effective problem solver for a high volume pharmacy that has URAC accreditation and service ten regional pharmacies. I also have experience in packing, shipping, ans tracking mail packages. I work with insurance resolution, refill request, filling prescriptions and inventory counts.
Certified Pharmacy Technician
CVS Pharmacy
Thornton, CO
07.2017 - 04.2018
Full Time up to 40 hours per week
Contact: Jeff Baca 303-280-6237
I assisted in RX input, filling, and sales. and worked with insurance to get RX covered. I also did part time ordering and inventory.
Front Store Clerk/Certified Pharmacy Technician
CVS Pharmacy
Mattoon, IL
08.2013 - 07.2017
Full Time 40 hours per week
Contact: Jason Waggoner 217-258-2920
I assisted in RX input, filling, and sales. and worked with insurance to get RX covered. I also did part time ordering and inventory.
Lead Front Desk
Holiday Inn Express and Suites
Mattoon , IL
03.2012 - 08.2013
Scoles
Part Time up to 40 hours per week
Contact: 217-235-2060
I assisted in guest registration, check in and check out. Helped train new front desk employees.
Education
Bachelor of Science -
Eastern Illinois University
2008
Skills
- I have training in Epic, WAM, and InContact
- I have basic knowledge of Microsoft Word and Excel
- I am good at working with people through my years in customer service
- I am a fast learner and dedicated to further learning in new fields
Affiliations
Pharmacy Technician Certification Board
Certified Pharmacy Technician: Certification Number: 30003584
March 12, 2016 through current
Timeline
Certified Pharmacy and Call Center Technician
UCHealth University of Colorado Hospital (UCH)
09.2018 - 12.2022
Certified Pharmacy Technician
CVS Pharmacy
07.2017 - 04.2018
Front Store Clerk/Certified Pharmacy Technician
CVS Pharmacy
08.2013 - 07.2017
Lead Front Desk
Holiday Inn Express and Suites
03.2012 - 08.2013
Bachelor of Science -
Eastern Illinois University
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