Jasmine Davila
Houston
Summary
Detail-oriented Certified Pharmacy Technician with extensive experience. Excelling in medication dispensing and patient care. Proficient in WAM and EPIC, I leverage strong problem resolution skills and teamwork to enhance operational efficiency and ensure compliance with safety standards. Committed to delivering exceptional service and optimizing patient outcomes.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
H E B Pharmacy
Houston, TX
01.2026 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service by answering inquiries regarding medications and health products.
- Maintained compliance with safety protocols and regulatory standards in pharmacy operations.
- Executed prescription processing using pharmacy software systems efficiently and accurately.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmc
Texas Children Specialty Pharmacy
Houston, TX
08.2023 - Current
- Collaborated with healthcare professionals to optimize patient care plans and medication therapies.
- Trained new staff on pharmacy procedures, including compounding techniques and customer service practices.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Technician
Walgreens Specialty Pharmacy Memorial Herman
Houston, TX
10.2022 - 09.2023
- Processed and filled medication orders accurately and efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with healthcare professionals to ensure optimal patient care outcomes.
- Trained new technicians on pharmacy protocols and best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Walgreens Pharmacy
Pasadena, TX
11.2019 - 09.2022
- Assisted in maintaining inventory levels and organized pharmaceutical supplies.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
Chavez High School
Houston, TX06.2020
Skills
- Proficient in WAM and EPIC
- Proficient in CompassRose
- Multitasking Abilities
- Teamwork and collaboration
- Flexible and adaptable
- Problem resolution
Languages
English
Spanish
Timeline
Certified Pharmacy Technician
H E B Pharmacy
01.2026 - Current
Certified Pharmc
Texas Children Specialty Pharmacy
08.2023 - Current
Certified Pharmacy Technician
Walgreens Specialty Pharmacy Memorial Herman
10.2022 - 09.2023
Certified Pharmacy Technician
Walgreens Pharmacy
11.2019 - 09.2022
High School Diploma -
Chavez High School