Jasmine Davila
Houston
Summary
Certified Pharmacy Technician with over six years of experience in both retail and hospital settings, delivering efficient and patient-focused care. Proven ability to manage high-volume environments while ensuring accuracy, timeliness, and adherence to strict confidentiality standards. Skilled in call center operations and customer support, with a strong attention to detail and commitment to meeting patient needs. Proficient in assisting pharmacists with preparing prescriptions. Solid experience coordinating with insurance providers, prescribers and individuals to address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
HEB Pharmacy
Houston, TX
01.2026 - Current
Certified Pharmacy Technician
Texas Children Hospital
Missouri City, TX
08.2023 - Current
Inventory Specialist - CPhT
Walgreens Specialty Pharmacy At Memorial Herman
Houston, TX
10.2022 - 09.2023
- Managed inventory levels to ensure accurate stock availability and timely replenishment.
- Conducted regular audits to verify inventory counts and maintain accuracy in records.
- Processed incoming shipments, verifying items against purchase orders for completeness.
- Reduced waste by monitoring expiration dates and managing product rotation effectively.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Certified Pharmacy Technician
Walgreens Pharmacy
Pasadena, TX
11.2019 - 09.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Education
High School Diploma -
Chavez High School
Houston, TX06-2020
Skills
- Proficient in Compass Rose and Echo
- Proficient in EPIC and WAM
- Prescription Filling and Labeling
- Answering and Routing Calls
- High-Volume Environments
- Billing and Coding
- Problem-solving skills
- Cash Register Operation
- Team collaboration
- Inventory management
- Time management
- Multitasking and organization
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Pharmacy Technician
HEB Pharmacy
01.2026 - Current
Certified Pharmacy Technician
Texas Children Hospital
08.2023 - Current
Inventory Specialist - CPhT
Walgreens Specialty Pharmacy At Memorial Herman
10.2022 - 09.2023
Certified Pharmacy Technician
Walgreens Pharmacy
11.2019 - 09.2022
High School Diploma -
Chavez High School