Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Front Office Lead/Patient Advocate/Senior Scheduling Spec
Rayus Radiology
Noblesvilee, IN
04.2015 - Current
Responsible for administrative organization of front office
Patient appointment scheduling
Check in/Check out
Scheduling outpatient testing
Answering multi-phone line
Posting payments
Balancing end-of-day report/Bank deposits
Training of new hires
Office supply ordering
Front Office/Administrative Assistant/Patient Advocate
Hoosier Family Health
Indianapolis, IN
05.2002 - 04.2015
Responsible for administrative organization of front office
Patient appointment scheduling
Check in/Check out
Scheduling outpatient testing
Pre-certification and Referrals
Answering multi-phone line
Posting charges, Balancing end-of-day report, Bank deposits
Assisted in processing bi-weekly payroll
Experienced in rooming patients, prescription call-in and advising patients of test results
Knowledge of electric medical records/paper records
Office supply ordering
Education
High School Diploma -
Emanuel High School
Indianapolis
06-2000
Skills
20 years experience in a medical office setting
Experienced in management of medical records
Excellent communication skills
Proven interpersonal skills, having dealt with a vast range of patients and professionals
First-class phone manner and office etiquette
Computer literate; knowledgeable on Microsoft applications
Educated in medical related rules and regulations regarding HIPAA
Highly organized
Very detailed oriented
Self-starter; quick to pick up new skills and adapt to new situations
Knowledge of ICD-9 and CPT coding
Understanding of medical terminology
Timeline
Front Office Lead/Patient Advocate/Senior Scheduling Spec
Rayus Radiology
04.2015 - Current
Front Office/Administrative Assistant/Patient Advocate
Lead Radiology Support Specialist at Foundation Radiology Group/Rayus RadiologyLead Radiology Support Specialist at Foundation Radiology Group/Rayus Radiology