Courtney Shumaker
Summary
Compassionate Patient Care Technician with extensive experience at St. David's South Austin, skilled in vital signs monitoring and patient education. Proven ability to enhance patient satisfaction through attentive care and effective communication. Recognized for fostering teamwork and streamlining workflows, contributing to a positive healthcare environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician
ST.DAVIDS SOUTH AUSTIN
08.2019 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.
- Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
Team Leader Caregiver
Serenity Senior Living
09.2015 - 05.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
PCT
St. David Medical Center
06.2010 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
GED -
Odessa College
Odessa, TX08-2009
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Blood glucose monitoring
- ADL support
- Specimen collection
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Technician
ST.DAVIDS SOUTH AUSTIN
08.2019 - Current
Team Leader Caregiver
Serenity Senior Living
09.2015 - 05.2019
PCT
St. David Medical Center
06.2010 - 08.2015
GED -
Odessa College
Similar Profiles
JUSTIN LAKEJUSTIN LAKE
LMRT/MA at St.Davids Care Now Urgent CareLMRT/MA at St.Davids Care Now Urgent Care
Yikman SumYikman Sum
Staff Pharmacist at St. David's South Austin Medical CenterStaff Pharmacist at St. David's South Austin Medical Center
Kaitlyn FerraraKaitlyn Ferrara
Licensed Massage Therapist at Lifetime Fitness South AustinLicensed Massage Therapist at Lifetime Fitness South Austin
RACHEL HARPERRACHEL HARPER
Patient Care Technician/ Patient Care Assistant at Baptist Memorial HospitalPatient Care Technician/ Patient Care Assistant at Baptist Memorial Hospital
Jennifer MbuthiaJennifer Mbuthia
CNA/ patient care technician/patient care aid at Sonoma Specialty HospitalCNA/ patient care technician/patient care aid at Sonoma Specialty Hospital