Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Simmons

Spring Lake,NC

Summary

Motivated professional with extensive experience in medical and non-medical administrative roles. Proven track record in providing essential administrative support to enhance clinical service operations. Recognized for exceptional time management and organizational skills, with a typing speed of 80 WPM. Strong multitasking abilities and prioritization skills contribute to efficient workflow and productivity.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Store Associate /Store Worker

DECA (South Post Commisarry)
03.2020 - Current
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage and documented variances.
  • Kept up-to-date on store, shelf and order availability of products.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Implemented policies and standard operating procedures
  • Oversaw loading and unloading of packages in

EMT/Paramedic Clinical Experience

Cape Fear Valley Hospital
08.2017 - 12.2018
  • Patient assessments
  • Vital signs
  • Administered IV's and pushed medications within my scope of practice
  • Set up and interpret EKG leads
  • Document and record medical care given
  • Assessed situation severity of emergent medical incidents and provided care accordingly
  • Evaluated patient vital signs and status to determine care needs
  • Executed well-informed critical decision making in high-pressure situations
  • Communicated with lucid patients to gather incident and medical history information
  • Demonstrated strong commitment to quality care through continuous training and development
  • Monitored patient status during ambulance transport and transfer
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.

CNA-Clinical Experience

Universal HealthCare
01.2014 - 06.2014
  • Take & record vital signs
  • Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Facilitated activities of daily living including feeding and ambulation
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, dementia, and muscular dystrophy
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipmen.t

Patient Administration (American Red Cross)

Womack Army Medical Center
05.2010 - 08.2013

Maintaining records/Filing, Patient Data Entry, Retrieved patient signatures for "The HIPPA Privacy Act" in Patient Administration.

  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Create reports, drafting correspondences, and develop presentations for the department.
  • Worked with clients to improve life choices and maximize benefits of programs
  • Use automated office software system databases including Word, Excel, and Power-point to create spreadsheets, revise, sort, calculate, and retrieve data for reports, locate and maintain information
  • Maintain the personnel accountability for all reports and database and checks, corrects and confirms data in the credential records and files for inclusion in the Practitioner Credentials Files (PCFs).
  • Convey information for the purpose of clarifying or exchanging information scheduling and arranging meetings.
  • Ensure administrative policies and procedures are followed to carry out the Credentials Management Program.
  • Order office supplies and equipment; schedules maintenance work, keeping track of requisitions to ensure timely completion, and maintains timecards.
  • Evaluating patient information and clinic schedule lists to determine whether patient is vested
  • Monitoring pre-appointment requirements to assure readiness for patient visit/procedure
  • Develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies

Medical Receptionist

Achieve Medical Weight Loss
04.2019 - 2020

Uses exemplary customer service skills to screen patients to determine the purpose of their visit and checks their eligibility for treatment (identification). Schedules and coordinates appointments for patients. Demonstrates skill to refrain from giving medical advice, while effectively upholding all telecommunication standards. Gathers information, identifying and analyzing issues and developing recommendations to resolve concerns of administrative nature, encountered by patients and their families in the course of obtaining healthcare.

Uses information/data within an automated information system required for medical administration functions associated with patient health care services. Makes contact with patients to schedule, change or cancel appointments, or to provide information. In addition to normal duties, served as the independent coordinator,

Education

Certified Nursing Assistant Course (2014)

Central Carolina Community College
Sanford, NC

Associate Of Applied Science - Nursing

Fayetteville Technical Community College
Fayetteville, NC

Associate of Science - Emergency Medical Science

Fayetteville Technical Community College
Fayetteville, NC
2018

High School Diploma -

Overhills High School
Spring Lake, NC
06.2014

Skills

  • Customer service
  • Time management
  • Data entry
  • MS Office proficient
  • Multitasking and memorization strengths
  • Critical thinking skills
  • Insurance Coding (ICD-9 and CPT)
  • Inpatient Records Coding
  • Knowledge of medical terminology, anatomy & physiology
  • Great customer service
  • Typing speed of 80 wpm
  • Quality inspection
  • Medical office experience
  • Medical scheduling
  • Medical Receptionist
  • Insurance Verification
  • Medical Records
  • HIPAA

Certification

CPR Certification

CNA Certification

EMT Certification

Timeline

Store Associate /Store Worker

DECA (South Post Commisarry)
03.2020 - Current

Medical Receptionist

Achieve Medical Weight Loss
04.2019 - 2020

EMT/Paramedic Clinical Experience

Cape Fear Valley Hospital
08.2017 - 12.2018

CNA-Clinical Experience

Universal HealthCare
01.2014 - 06.2014

Patient Administration (American Red Cross)

Womack Army Medical Center
05.2010 - 08.2013

Certified Nursing Assistant Course (2014)

Central Carolina Community College

Associate Of Applied Science - Nursing

Fayetteville Technical Community College

Associate of Science - Emergency Medical Science

Fayetteville Technical Community College

High School Diploma -

Overhills High School