Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Sisco

South Pittsburg,TN

Summary

Proven track record in enhancing customer engagement and loyalty sales at Oreilly Auto Parts, leveraging expert product knowledge and superior customer service skills. Excelled in inventory management and promotions planning, significantly improving store operations. Demonstrated strong problem-solving abilities and a dependable nature, driving positive outcomes in fast-paced retail environments.

Overview

8
8
years of professional experience

Work History

Retail Specialist

Oreilly Auto Pats
Jasper, TN
09.2022 - Current
  • Participated in regular training sessions for continuous improvement in retail knowledge and skills.
  • Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyaltysales.
  • Developed strong product knowledge to provide accurate information and expert advice to customers.
  • Managed inventory for optimal stock levels and efficient merchandise presentation.

Paraprofessional

Richard Hardy Memorial School
South Pittsburg, TN
08.2019 - 09.2022
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Assistant Manager

Cash Express, LLC
South Pittsburg, TN
01.2017 - 07.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Richard Hardy Memorial School
South Pittsburg, TN
2014

Skills

  • Store operations
  • Brand Awareness
  • Merchandise Display
  • Data Tracking
  • Promotions planning
  • Display building
  • Customer Service
  • Customer Engagement
  • Relationship Building
  • Inventory Counts
  • Upselling strategies
  • Financial Transactions
  • Friendly and Helpful
  • Problem-Solving
  • Honest and Dependable
  • Time Management
  • Reliable and Responsible
  • Customer Assistance

Timeline

Retail Specialist

Oreilly Auto Pats
09.2022 - Current

Paraprofessional

Richard Hardy Memorial School
08.2019 - 09.2022

Assistant Manager

Cash Express, LLC
01.2017 - 07.2019

High School Diploma -

Richard Hardy Memorial School
Courtney Sisco