Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Sjoberg

St.Johns,MI

Summary

Lead and direct Rite Aid pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing patient accounts and working with patients to provide top-notch support. Well-organized, efficient and diligent about preventing errors.

Overview

13
13
years of professional experience

Work History

Regional Technician Specialist

Rite-Aid Pharmacy
Lansing, MI
09.2020 - Current
  • Evaluated employee performance and training progress to determine additional training needs.
  • Resolved customer account inquiries concerning their insurance coverage, pricing or other related issues.
  • Ensured compliance with all relevant regulations, laws, and standards.

Pharmacy Technician

Rite-Aid Pharmacy
DeWitt, MI
12.2019 - 09.2020
  • Assisted pharmacist with clearing prescriptions and responded to customer questions.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Caregiver, Special Needs

R.O.I
Okemos, MI
01.2012 - 12.2019
  • Improved patient outlook and daily living through compassionate care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

Pharmacy Technician Certificate

Pharmacy Technician University
06.2020

Skills

  • Training and Development
  • Regulatory Compliance
  • Customer Account Management
  • Payment Processing

Timeline

Regional Technician Specialist

Rite-Aid Pharmacy
09.2020 - Current

Pharmacy Technician

Rite-Aid Pharmacy
12.2019 - 09.2020

Caregiver, Special Needs

R.O.I
01.2012 - 12.2019

Pharmacy Technician Certificate

Pharmacy Technician University

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Courtney Sjoberg