LEYLA YILMAZ
Glassboro
Summary
Dynamic Regional Pharmacy Technician Specialist with a 7 year track record at Rite Aid Pharmacy, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Excelled in workflow optimization and customer service, demonstrating adaptability and problem-solving abilities. Operates well in both individual and team capacities. Achieved significant improvements in technician proficiency and operational efficiency. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Technician Specialist
Rite Aid Pharmacy (covering All of South Jersey)
09.2019 - Current
- Assisted in recruiting new technicians for pharmacy when needed, interviewing potential candidates and making hiring decisions
- Conducted periodic training sessions with newly hired technicians and technicians that needed improvement on daily essential tasks to operate the pharmacy smoothly
- Monitored and assessed pharmacy technician team's metrics to meet established benchmarks and provided feedback for improvement opportunities
- Performed Divisional mentorship to other Regional Technician Specialist
- Collaborated with other mentors to develop training materials to help support training technicians excell in pharmacy performances based on workload demands
- (aka
- Training manual)
- Implemented pharmacy objectives determined by Regional Pharmacy Leader
- Established work schedules for technicians, partnering with pharmacy teams based on workload demands across the region
- Performed inventory management by assisting pharmacy team's with monthly outdated medications,hazardous waste items, cold-chain transfers, along with store to store transfers based on pharmacy needs
- Assisted in helping closing stores(current situation) and managed scripts transfers, along with inventory transfers to selected stores
- Participated in immunization clinics performed outside of the pharmacy, assisting immunizing pharmacists and collected appropriate information from patients necessary for billing
- Implemented training stores by creating assessments and teaching methods to selected trainers to help assist in training new hires
- Oversaw daily operations of the pharmacy department, including supervising technicians, assigning tasks, and resolving conflicts
Pharmacy Technician
Rite Aid Pharmacy
12.2017 - 09.2019
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations
- Processed insurance claims and payments for medications
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication
- Verified dosages and measured medications for prescriptions
- Answered pharmacy telephones to respond to questions or requests
- Assisted pharmacists with MTM calls in gathering patient information
- Operated cash registers to accept payment from customers
- Traveled between near by pharmacy locations as pharmacy technician coverage needed based on workload demands
Waitress
Gino's Pizzeria
05.2014 - 08.2015
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
Education
Bachelor of Science (B.S.) - Biology
Rowan University
Glassboro, NJ06.2019
Associate in Arts (A.A.) - Liberal Arts and Sciences
Rowan College of South Jersey
06.2016
Skills
- Problem-solving abilities
- Customer Service
- Adaptability and Flexibility
- Team building
- Multitasking Abilities
- Workflow Optimization
- Bilingual
Certification
- BOP Licensed
- Certified through Rite-Aid
Languages
Turkish
Native or Bilingual
Timeline
Regional Technician Specialist
Rite Aid Pharmacy (covering All of South Jersey)
09.2019 - Current
Pharmacy Technician
Rite Aid Pharmacy
12.2017 - 09.2019
Waitress
Gino's Pizzeria
05.2014 - 08.2015
Associate in Arts (A.A.) - Liberal Arts and Sciences
Rowan College of South Jersey
- BOP Licensed
- Certified through Rite-Aid
Bachelor of Science (B.S.) - Biology
Rowan University
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