Summary
Overview
Work History
Education
Skills
Timeline
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Margaret (Peg) Soll

Fond du Lac,WI

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Regional Support Specialist Representative

Spectrum/Charter
Fond Du Lac , WI
10.2012 - 08.2024
  • Provided customer service by answering product and service related questions.
  • Processed payments using point of sale system software.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
  • Consistently met daily performance goals set by management team members.
  • Established positive relationships with customers through effective communication techniques.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Goodrich Sr High School
Fond Du Lac WI
01-1984

Skills

  • Time management abilities
  • Problem-solving abilities
  • Excellent Communication
  • Problem-Solving
  • Billing Processing
  • Compliance Management
  • Attention to Detail
  • Teamwork and Collaboration

Timeline

Regional Support Specialist Representative

Spectrum/Charter
10.2012 - 08.2024

High School Diploma -

Goodrich Sr High School

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Margaret (Peg) Soll