Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Smith

Summary

Dynamic professional with extensive experience in customer service and logistics, notably at BJC Hospital. Proven expertise in decontamination and sanitation, ensuring compliance with OSHA regulations. Recognized for training staff and optimizing workflows, delivering exceptional service while maintaining high standards of safety and efficiency. Strong communicator with a commitment to excellence.

Detail-oriented Sterile Processing Technician with over 5+ years of related experience. Excellent verbal and written communication skills with hardworking and diligent nature.

Systematic professional with exceptional organizational, planning and multitasking abilities. Specializing in decontaminating and sterilizing instruments for use in medical procedures. Positive and upbeat with a team-oriented attitude.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Courtesy Clerk

Shop N Save Supermarket
02.2015 - 03.2017
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collected more than 50-75 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with large purchases by carrying items to vehicles.

Crew Member

Burger King
03.2017 - 11.2017
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.

Sales Associate

Lowes Home Improvement
11.2017 - 11.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Package Handler

FedEx:Ground
12.2018 - 03.2019
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Proved successful working within tight deadlines and a fast-paced environment.

Crew Member

QuikTrip
01.2019 - 06.2019
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Courier

BJC Hospital
06.2019 - 07.2020
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Obtained signatures for delivery documents and packages.
  • Properly documented all specimens received using time stamps.

Package Handler

FedEx:Ground
05.2020 - 10.2020
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Communicated with supervisors about delays or other issues with shipments.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed safety regulations to maintain safe work environment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.

Driver

Amazon
10.2020 - 02.2021
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Followed all relevant traffic laws and safety regulations.

Sterile Processing Technician

BJC
02.2021 - Current
  • Recorded biologicals and test results.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Identified parameters and sterilization method required for each item to be sterilized.
  • Inspected sterile package integrity prior to distribution.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.

Education

High School Diploma -

Soldan International Studies High School
St Louis, MO
05-2018

Skills

  • Decontamination and sanitation
  • Tray preparation
  • Sterilization procedures
  • Case cart assembly
  • Computerized tracking
  • OSHA regulations compliance
  • Recording test results
  • Staff training
  • Regulatory compliance
  • Workstation organization
  • Instrument inspection
  • Supply replenishment
  • Workflow optimization

Certification

  • SPT - Sterile Processing Technician

Timeline

Sterile Processing Technician

BJC
02.2021 - Current

Driver

Amazon
10.2020 - 02.2021

Package Handler

FedEx:Ground
05.2020 - 10.2020

Courier

BJC Hospital
06.2019 - 07.2020

Crew Member

QuikTrip
01.2019 - 06.2019

Package Handler

FedEx:Ground
12.2018 - 03.2019

Sales Associate

Lowes Home Improvement
11.2017 - 11.2018

Crew Member

Burger King
03.2017 - 11.2017

Courtesy Clerk

Shop N Save Supermarket
02.2015 - 03.2017

High School Diploma -

Soldan International Studies High School

Similar Profiles

CREATE PROFILE