- Volunteering
- Photography/Food Photography
- Dancing
- Crafting and DIY Projects
- Baking/ Cooking
- Music
- Animal Care
Courtney Snyder
Fort Myers,FL
Summary
Dedicated Hospitality Professional with expertise in guest relations and table management. Proven ability to enhance customer satisfaction through effective communication and multitasking in high-pressure environments. Skilled in managing reservations and seating arrangements, ensuring seamless dining experiences. Committed to fostering a welcoming atmosphere that elevates overall guest enjoyment.
Overview
2
2
years of professional experience
Work History
Hostess, Busser, and Food Runner
Mastello Ristorante & Steakhouse
02.2024 - Current
- Enhanced guest satisfaction by promptly greeting and seating patrons.
- Optimized seating arrangements using an efficient reservation management system.
- Improved dining experiences by effectively communicating guest needs to servers.
- Trained new hostesses on customer service standards and operational procedures.
- Resolved guest inquiries and complaints, maintaining high levels of satisfaction.
Server
Shell Point Retirement Community- Palm Grill
11.2024 - 07.2025
- Elevated resident dining experiences through attentive, personalized service.
- Ensured timely meal delivery by collaborating effectively with kitchen staff.
- Maintained organized dining areas, enhancing resident comfort and satisfaction.
- Monitored supply inventory, ensuring sufficient stock while minimizing waste.
- Served food and beverages promptly, focusing on resident needs.
- Fostered strong relationships with regular residents, promoting a welcoming atmosphere.
Education
Associate of Arts - Marine Biology/Sciences
Florida SouthWestern State College
Fort Myers, FL05-2026
High School Diploma -
Cypress Lake Highschool
Fort Myers, FL05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Greeting guests
- Interactive communication skills
- Table bussing
- Safe food handling
- Seating arrangements
- Guest seating
- Reservation coordination
- Takeout order processing
- Multitasking
- Warm and friendly
- Team player
- Reliable and trustworthy
- Flexible and adaptable
Interests
Timeline
Server
Shell Point Retirement Community- Palm Grill
11.2024 - 07.2025
Hostess, Busser, and Food Runner
Mastello Ristorante & Steakhouse
02.2024 - Current
Associate of Arts - Marine Biology/Sciences
Florida SouthWestern State College
High School Diploma -
Cypress Lake Highschool