Courtney Spratt
Lucerne Valley,CA
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
San Bernardino County Superintendent Of Schools
08.2025 - Current
- Delivered engaging lesson plans that aligned with curriculum standards.
- Adapted instructional methods to meet diverse student needs and learning styles.
- Maintained classroom discipline and fostered a positive learning environment.
- Collaborated with teachers to implement educational programs effectively.
Sales
Baby Boos Designs LLC
10.2020 - 04.2025
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Managed production line activities, focusing on optimizing workflow and minimizing downtime.
- Monitored and analyzed inventory levels to support timely replenishment and reduce stock discrepancies.
Cashier
Lucerne Valley Market and Hardware
01.2016 - 01.2020
- Managed transaction workflows to maintain operational efficiency and compliance.
- Assisted customers by offering product information and resolving issues to foster positive interactions.
- Analyzed and understood store policies to support effective team training and customer interactions.
Waitress
El Coyote Loco
01.2016 - 01.2020
- Processed customer orders with accuracy and efficiency.
- Performed regular maintenance and cleaning of tables to uphold cleanliness standards.
- Handled phone inquiries to support customer service operations and enhance client satisfaction.
Education
Bachelor of Science (B.S.) - Kinesiology
California State University San Bernardino
San Bernardino12-2023
Associate of Science (A.S.) - Math and Science
Victor Valley Community College
Victorville12-2020
Associate of Art for Transfer (A.A.-T) - Kinesiology
Victor Valley Community College
Victorville12-2020
Skills
- Customer Service
- Clear verbal communication
- Proficient in managing multiple tasks
- Problem-solving
- Active Listening
Timeline
Substitute Teacher
San Bernardino County Superintendent Of Schools
08.2025 - Current
Sales
Baby Boos Designs LLC
10.2020 - 04.2025
Cashier
Lucerne Valley Market and Hardware
01.2016 - 01.2020
Waitress
El Coyote Loco
01.2016 - 01.2020
Associate of Science (A.S.) - Math and Science
Victor Valley Community College
Associate of Art for Transfer (A.A.-T) - Kinesiology
Victor Valley Community College
Bachelor of Science (B.S.) - Kinesiology
California State University San Bernardino
AWARDS
California State University San Bernardino - Dean’s List
Victor Valley Community College - Dean’s List