Courtney Starr
Summary
Hardworking and passionate job candidate seeking full-time employment that offers professional challenges and opportunities for growth with an empowering work culture. Excel in exceptional customer service, adaptability and ensuring client satisfaction. Leveraged strong communication and organizational skills to enhance business operations and customer experience. Demonstrated proficiency in smartphone usage, underpinning prompt responsiveness and operational efficiency.
Overview
4
4
years of professional experience
Work History
Pet Sitter Owner
Starr Pet Sitting Services
04.2020 - Current
- Communicate with current and potential customer inquires via phone and email, answering questions, assessing their needs and offering animal care advice.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed day-to-day business operations.
- Monitored animal behavior identify illnesses, injuries, or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Prepared food and water following instructions from pet owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Cashier
Publix
06.2021 - 09.2023
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
- Maintained a clean work area to ensure safety, productivity and organization.
Education
No Degree - Sophomore
Florida State College At Jacksonville
Jacksonville06.2028
High School Diploma -
Greenwood School
Jacksonville05.2018
Skills
- Exceptional Customer Service
- Smartphone Usage with prompt responsiveness
- Adaptability and Dependability
- Active listening
- Empathy
- Patience
- Positive attitude
- Community involvement
Timeline
Cashier
Publix
06.2021 - 09.2023
Pet Sitter Owner
Starr Pet Sitting Services
04.2020 - Current
No Degree - Sophomore
Florida State College At Jacksonville
High School Diploma -
Greenwood School
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