Courtney Stewart
Tacoma,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
04.2022 - Current
- Care Coordination, Appointment scheduling, take and document vitals, room patients
- Assist patients with their CGM and Insulin pump downloads to different data bases such as Dexcom, Freestyle Libre, Tandem,One Touch, and Glooko
- Resolve patient complaints and issues
- Participate in staff meetings and educational activities via Microsoft teams
- Answer telephones and relay patient information from the provider
- Records pertinent data in patients EMR
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Kaiser Permanente
06.2018 - 03.2022
- Works in a fast-paced care clinic to triage patients, take vital signs, and assist with all areas of patient care
- Administers Injections
- Answer telephones and relay patient information from the provider
- Resolve patient complaints and issues
- Participates in staff meetings and educational activities via Microsoft teams
- Performed medical records management, including filing, organizing and scanning documents
- Completed clinical procedures and gathered patient data for interpretation by physician
Nursing Assistant
Madigan Army Medical Center, General Surgery Clinic
06.2015 - 06.2018
- Appointment Scheduling, take and document vitals, room patients
- Assist in minor sterile surgical procedures, provided postoperative patient care
- Suture removal, dressing changes, handling and maintenance of sterile supplies
- Cleaned and prepared exam and treatment rooms, stocked supplies
- Processed referrals, medication refills, requested and obtained lab and x-ray data
- Handled hazardous materials.
Nursing Assistant
Madigan Army Medical Center, OB/GYN Clinic
03.2008 - 05.2015
- Appointment Scheduling, patient registration, take and document vitals, room patients
- Assisted in minor sterile surgical procedures, vulvar biopsies, manual vacuum aspiration
- Processed orders for lab work, labeled specimens
- Performed wound care, suture removal
- Instructed patients regarding wound care and post-procedure care
- Trained new hires, obtained supplies
- Assisting providers with various procedures and pap smears
- Resolved patient complaints and issues
- Ensured continuity of care, transferred patients
- Handling and maintenance of sterile supplies
- Knowledge of operating procedures for use of resuscitation cart, drugs, and supplies.
Education
Bachelor of Science - Nursing
Tacoma Community College
Tacoma, WA2027
Assistant Diploma -
Altierus Career College
Tacoma, Washington2018
Skills
- Diabetic Technology Support
- Time Management
- Care Coordination
- Microsoft Teams
- MS Office/Outlook/Word/Excel
- AHLTA, CHCS, MHS GENESIS
- Patient/Appointment Scheduling
- Medical Records Management
- Obtaining Referrals
- Medications Familiarity
- Conflict Resolution Ability
- EMR Systems
- Completing Insurance Forms
Timeline
Medical Assistant
Kaiser Permanente
04.2022 - Current
Medical Assistant
Kaiser Permanente
06.2018 - 03.2022
Nursing Assistant
Madigan Army Medical Center, General Surgery Clinic
06.2015 - 06.2018
Nursing Assistant
Madigan Army Medical Center, OB/GYN Clinic
03.2008 - 05.2015
Bachelor of Science - Nursing
Tacoma Community College
Assistant Diploma -
Altierus Career College
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