Courtney Stokes
Gilbert,AZ
Summary
Dedicated customer service professional with strong multitasking abilities and problem-solving skills. Experienced in high-pressure environments, delivering exceptional service and ensuring timely operations. Left work to pursue being a mother and recently started college to further my education.
Overview
5
5
years of professional experience
Work History
Waitress
Applebees
South Hill, VA
12.2015 - 01.2018
- Delivered exceptional customer service to enhance dining experiences.
- Processed orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Assisted in training new team members on service protocols and menu items.
- Responded promptly to customer inquiries and resolved issues effectively.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sonic Carhop
Sonic Drive in
South Hill, VA
07.2013 - 09.2015
- Delivered exceptional customer service by promptly taking and delivering food orders.
- Operated drive-in system efficiently to ensure timely service during peak hours.
- Maintained cleanliness and organization of work area to comply with health standards.
- Assisted in training new employees on menu items and operational procedures.
- Engaged with customers to enhance their dining experience and address inquiries.
Education
Forensic Science
Arizona State University
Tempe, AZ12-2029
High School Diploma -
Park View High School
South Hill, VA05-2015
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Timeliness and efficient work
- Experience with a multitude of audiences
- Problem solving skills
- Dedicated worker
Timeline
Waitress
Applebees
12.2015 - 01.2018
Sonic Carhop
Sonic Drive in
07.2013 - 09.2015
Forensic Science
Arizona State University
High School Diploma -
Park View High School