Courtney Stolpp
Elm City,NC
Summary
I have been a stay at home mom while finishing up my MBA. I have had the pleasure of many different types of work environments and have been able to adjust to the needs of them all. From customer service representative to cooking on the grill and organizing a community day to raise money for the neighborhoods lost loved one. I am a problem solver and a go get it kind of person who is ready for the next adventure.
Overview
11
11
years of professional experience
Work History
Co-Owner and Office Manager
CC&T Landscaping
Raleigh, NC
03.2022 - 08.2024
- Managed communication and scheduling for residential and commercial clients around inclement weather.
- Handled accounting tasks related to monitoring company finances.
Seamstress
Window works by polly
Fuquay-Varina, NC
05.2019 - 03.2020
- Assembled various drapery items including drapes, pillows, and valencies.
- Aligned team efforts for accurate planning and project execution.
- Managed communication lines effectively.
- Managed and ensured orderly environment within the facility.
Office Assistant/Receptionist
Convenient Appliance Service
Raleigh, NC
07.2016 - 12.2018
- Coordinated customer service requests and set up relevant appointments based on calls from Whirlpool.
- Facilitated phone communication for appointment scheduling, customer support, and partner collaboration.
- Kept the workspace presentable for all guests.
- Identified and ordered parts in anticipation of appointment time.
- Delivered necessary components to technicians and collected new orders from the supplier.
- Performed routine maintenance tasks including replacements to ensure vehicle compliance.
- Oversaw stock levels and maintained records of equipment across all locations.
- Maintained compliance by accurately inputting data into internal systems.
Caregiver
Comfort Keepers
Cary, NC
01.2016 - 05.2016
- Delivered health and home care services to individuals in need.
- Cooked food and maintained cleanliness.
- Tracked medical consultations and organized timely attendance.
- Provided transportation services as needed.
Commercial Parts Pro
Advance Auto Parts
Clayton, NC
07.2013 - 02.2015
- Oversaw company’s business operations.
- Answered calls to manage part orders for commercial clients.
- Delivered parts to commercial clients efficiently.
- Supported retail customers' needs in the storefront area.
- Optimized shelf presentation through systematic stocking practices.
- Completed vehicle part replacements including lightbulbs and batteries.
Education
MBA - Accounting
Strayer University
Raleigh, NC09.2024
High School Diploma - Education
Southwest Edgecombe High
Pinetops, NC06.2010
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Operations management
- Strategic planning
- Inventory management
- Customer relationship management (CRM)
- Employee relations
- Problem-solving
- Multitasking and organization
- Clear communication
- Team collaboration
- Creative thinking
- Conflict resolution
- Task delegation
- Employee management
- Cash flow management
Timeline
Co-Owner and Office Manager
CC&T Landscaping
03.2022 - 08.2024
Seamstress
Window works by polly
05.2019 - 03.2020
Office Assistant/Receptionist
Convenient Appliance Service
07.2016 - 12.2018
Caregiver
Comfort Keepers
01.2016 - 05.2016
Commercial Parts Pro
Advance Auto Parts
07.2013 - 02.2015
MBA - Accounting
Strayer University
High School Diploma - Education
Southwest Edgecombe High