Courntey Swift
Fort Worth
Summary
Expert in liquor, beer, and wine, with exceptional leadership and problem-solving skills. Increased sales through innovative strategies, demonstrating a strong commitment to team success and client loyalty. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender
Blue 32 Sports Bar & Grill
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant General Manager
Knockout Sports Bar
03.2023 - 12.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
PR's Saloon
Bartender
07.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bartender
Twin Peaks Texas Motorspeedway
06.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Twin Peaks Burleson
12.2021 - 07.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
General Manager
Knockout Sports Bar Mesquite
09.2019 - 12.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Bartender
2909
07.2018 - 12.2019
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Obtained cash bank and stocked service bar to prepare for operation.
Bartender
Twin Peaks South Fort Worth
10.2016 - 07.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
Twin Peaks West Wichita
07.2014 - 10.2016
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Bartender
Twin Peaks East Wichita
09.2011 - 06.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Education
High School Diploma -
Keller Central High School
Keller, TX05.2011
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Bartender
Blue 32 Sports Bar & Grill
12.2023 - Current
Assistant General Manager
Knockout Sports Bar
03.2023 - 12.2023
PR's Saloon
Bartender
07.2022 - 02.2023
Bartender
Twin Peaks Texas Motorspeedway
06.2022 - 12.2022
Bartender
Twin Peaks Burleson
12.2021 - 07.2022
General Manager
Knockout Sports Bar Mesquite
09.2019 - 12.2021
Bartender
2909
07.2018 - 12.2019
Bartender
Twin Peaks South Fort Worth
10.2016 - 07.2018
Bartender
Twin Peaks West Wichita
07.2014 - 10.2016
Bartender
Twin Peaks East Wichita
09.2011 - 06.2014
High School Diploma -
Keller Central High School
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