Courtney Thompson
Cleveland,MS
Summary
Experienced with compounding medications and following precise formulations. Utilizes sterile techniques and safety protocols to ensure patient safety and medication efficacy. Knowledge of pharmaceutical regulations and quality control standards.
Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
15
15
years of professional experience
Work History
Cook
Azalea Commons
Cleveland, MS
05.2026 - Current
- Prepared ingredients for daily menu items, ensuring freshness and quality.
- Assisted in maintaining kitchen cleanliness and organization to meet safety standard
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Assisted in maintaining kitchen cleanliness and organization to meet safety standards.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Followed recipes accurately to produce consistent dishes for residents.
Machine Operator
Baxter Healthcare Corporation
Cleveland, MS
01.2024 - 04.2026
- Operated machinery to produce high-quality medical products in compliance with safety standards.
- Monitored equipment performance, troubleshooting issues to minimize downtime and maintain production flow.
- Conducted routine maintenance on machines, ensuring optimal functioning and reducing potential breakdowns.
- Collaborated with team members to optimize workflows and enhance overall productivity in manufacturing processes.
- Assisted in training new operators on equipment handling and safety protocols for seamless integration into operations.
- Maintained accurate records of production metrics, contributing to quality assurance initiatives and compliance audits.
- Engaged in continuous learning of new technologies and procedures to enhance operational capabilities within the facility.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Cashier
Tayeh's Corner Store
Cleveland, MS
06.2022 - 09.2024
- Processed cash and credit transactions accurately, ensuring efficient customer service.
- Managed inventory levels, restocking shelves to maintain product availability.
- Trained new staff on register operations and customer interaction protocols.
- Implemented streamlined checkout procedures, reducing wait times for customers.
- Assisted in maintaining store organization and cleanliness standards consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cook
Azalea Commons
Cleveland Ms
08.2020 - 06.2022
- Learned food safety regulations and adhered to proper handling procedures.
- Collaborated with kitchen staff to streamline meal service during busy hours.
- Engaged with residents to gather feedback on meals, enhancing dining experience.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
Pharmacy Technician
PharMEDium
Cleveland Ms
01.2018 - 06.2019
- Trained and mentored junior technicians on compounding techniques and best practices.
- Conducted regular quality control checks on compounded medications to ensure accuracy.
- Participated in continuous education programs to stay updated on industry regulations and advancements.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Kept detailed records of all compounding activities, maintaining compliance with regulatory standards.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
Pharmacy Technician
DCH Regional Medical Center
Tuscaloosa, AL
11.2016 - 09.2017
- Oversaw compounding processes, ensuring compliance with safety and quality standards.
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
- Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
Compounding Pharmacy Technician
PharMEDium
Cleveland, MS
11.2011 - 10.2016
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Conducted regular quality control checks on compounded medications to ensure accuracy.
- Trained and mentored junior technicians on compounding techniques and best practices.
- Participated in continuous education programs to stay updated on industry regulations and advancements.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
Education
Associate of Science -
Mississippi Delta Community College
Moorhead, MSSkills
- Customer service
- Cleaning and organization
- Food preparation
- Multitasking and organization
- Inventory control
- Team leadership
- Decision-making
- Verbal and written communication
Timeline
Cook
Azalea Commons
05.2026 - Current
Machine Operator
Baxter Healthcare Corporation
01.2024 - 04.2026
Cashier
Tayeh's Corner Store
06.2022 - 09.2024
Cook
Azalea Commons
08.2020 - 06.2022
Pharmacy Technician
PharMEDium
01.2018 - 06.2019
Pharmacy Technician
DCH Regional Medical Center
11.2016 - 09.2017
Compounding Pharmacy Technician
PharMEDium
11.2011 - 10.2016
Associate of Science -
Mississippi Delta Community College