COURTNEY TIGG
Gainesville,FL
Summary
I’m a hard diligent worker, friendy, helpful, and goal-oriented. I have a positive attitude, very dedicated and always perform to the best of my ability in anything I put my mind to. I will be a great asset to any company in moving forward and accomplishing goals.
Overview
11
11
years of professional experience
Work History
PRN CNA
Oak Hammock At The University Of Florida
10.2025 - Current
- Provided direct patient care, assisting with daily living activities and promoting independence.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Travel CNA
MNA Healthcare
05.2025 - 08.2025
- Travel CNA contract to Claremont, New Hampshire
- Provided patient care, including hygiene assistance and mobility support.
- Monitored vital signs and reported changes to healthcare team.
- Assisted with daily living activities, ensuring comfort and safety for patients.
- Documented patient progress accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to develop individualized care plans.
CNA
Haven Hospice
07.2024 - 05.2025
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Monitored food intake and output as directed by nursing staff.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented activities and recorded information in EMR system.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Go to homes of patients or facilities and do ADL’s with patients or provide end of life care.
Activities Assistant/CNA
Plaza Health and Rehab
03.2024 - 07.2024
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Conferred with management to discuss and resolve participant complaints.
- Assisted with transportation arrangements for offsite activities when required.
- Maintained records of all activity participation.
- Coordinated musical guests, movies and other types of resident entertainment.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Floated to work on units as CNA when short of staff members
CNA/ Unit Secretary
Haven Hospice
11.2019 - 10.2023
- Greets and directs visitors in a professional, positive, friendly and welcoming manner
- Answers the switchboard and directs callers to the appropriate staff member
- May transfer a call to the staff member’s voice mailbox or cellular phone (if at work but away from their desk) when the staff member is not available and the caller does not need immediate assistance
- Adept at using all features of the telephone and voice mail system
- Performs various administrative and data entry functions such as, verifying visits, batch postings, typing, copying, and filing.Protected privacy and delivered comfort to preserve dignity of dying patient and family members
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities
- Comforted family members offered attentive listening and a high level of emotional support
- Positioned patients to provide comfort and promote better body alignment
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment
- Facilitated personal hygiene management, feeding and ambulation
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Nurse Tech 3/ Unit Secretary
North Florida Regional Medical Center
08.2016 - 11.2019
- (40 HOURS WORKED PER WEEK), CENTER
- Answering incoming calls through voice
- Consults for patients
- Scheduling follow up appointments after patient is discharged
- Making patients charts
- Maintained patient stability by checking vital signs and weight
- Verifying patient’s insurance
- Provided prompt and accurate services such as CPR and first aid during emergencies
- Administered medication according to each patient's medical charts and recorded vitals such as blood pressure, temperature, and pulse
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding
- Assisted patients with mobility by providing physical support and pushing wheelchairs
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Corresponded with appropriate doctors to report any changes occurring in patients' health
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Travel CNA
Primetime Healthcare
11.2015 - 08.2016
- Assisted with patient transportation to and from medical appointments and other destinations.
- Provided assistance with daily living activities such as bathing, dressing, grooming, and toileting.
- Reported any observed changes in patient conditions to the appropriate personnel.
- Monitored patients for signs of distress or discomfort during travel.
CNA
Park Meadows Health & Rehabilitation Center
02.2015 - 10.2015
- Documented patient interactions and interventions in EPIC EMR
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied and observations
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Worked with interdisciplinary healthcare team to develop, implement and manage care plans, ensuring inclusion of patients' individual needs
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit
- Evaluated patient histories, complaints and current symptoms
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Education
CNA - Cna Training
Express Training Services
Ocala, FL12-2015
Diploma - High School Curriculum
Dunnellon High School
Dunnellon, FL06-2012
Some College (No Degree) - Insurance Adjuster
Florida State College
Jacksonville, FLSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Basic life support
Verbal and Written Communication
Policies and Guidelines
Reading Comprehension
Hospice and Palliative Care
Taking Vitals
Patient Care
Recording Patient Medical History
HIPPA Compliance
Ambulation and Exercise Assistance
Proficient with EMR and relevant computer
Applications
MS Office
MS Word
Oral Hygiene
Nursing Assistance
Skin Condition Diagnosis and Treatment
Mobility Support
Interdisciplinary Care
Infectious Disease Protocols
Effective Customer Communication
Respiratory Treatments
Troubleshooting skills
Strong Organizational skills
Reliable and Dependable
Ability to empathize and connect with the customer
Ability to multitask with ease, effectively prioritize tasks and be a self-starter
Demonstrated proficient problem solving & customer de-escalation skills
Data Anylast
Flexibility
Timeline
PRN CNA
Oak Hammock At The University Of Florida
10.2025 - Current
Travel CNA
MNA Healthcare
05.2025 - 08.2025
CNA
Haven Hospice
07.2024 - 05.2025
Activities Assistant/CNA
Plaza Health and Rehab
03.2024 - 07.2024
CNA/ Unit Secretary
Haven Hospice
11.2019 - 10.2023
Nurse Tech 3/ Unit Secretary
North Florida Regional Medical Center
08.2016 - 11.2019
Travel CNA
Primetime Healthcare
11.2015 - 08.2016
CNA
Park Meadows Health & Rehabilitation Center
02.2015 - 10.2015
Some College (No Degree) - Insurance Adjuster
Florida State College
CNA - Cna Training
Express Training Services
Diploma - High School Curriculum
Dunnellon High School