Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Timeline
Generic

Courtney Tillis

Washington Court House

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Server

The Rusty Keg
05.2021 - Current
  • Greet customers as they get seated at their table
  • Handled customer food orders efficiently.
  • Ensured timely service of meals and beverages.
  • Help the customer with all their needs
  • Make different cocktails
  • Handled customer transactions at the conclusion of their meals.
  • Ensured cleanliness of tables and bar.

Phlebotomist lll

Fayette Memorial Hospital
02.2021 - 05.2021
  • Traveled to multiple nursing homes daily for patient blood draws.
  • Determine necessary tests based on printed orders.
  • Achieved proficiency with straight needle techniques.
  • Experienced in performing procedures with butterfly needles.
  • Transported collected urine and stool samples to the lab.
  • Completed tasks and transported tubes back to the laboratory at the end of each day.

Front Desk Agent

DEER CREEK LODGE AND CONFERENCE CENTER
02.2020 - 02.2021
  • Managed front desk responsibilities, including answering calls and making reservations.
  • Managed the check-in and check-out procedures for guests.
  • Facilitated smooth check-in process through paperwork and key issuance.
  • Earned recognition as Employee of the Month in June.

Resident Aide

Carriage Court
04.2020 - 05.2020
  • Managed daily care and support for residents.
  • Facilitated hygiene care through timely diaper changes.
  • Provided support for getting dressed.
  • Delivered dinner and snacks.
  • Assisted residents with various needs.

Hanger/Packer

STAGE DISTRIBUTION CENTER
10.2018 - 12.2019
  • Matched shipment of boxes with paperwork in Hang area.
  • Organized clothes by placing them on appropriate hangers.
  • Hung up the entire order before ticketing.
  • Organized inventory into boxes and applied updated labels.
  • Relocated packages to designated shipping zone.

Lead Toddler Teacher

ROCK-A-BYE EARLY LEARNING CENTER
08.2017 - 09.2018
  • Led classroom with children aged between two and three years.
  • Developed structured lessons aligning with designated curriculum.
  • Enhanced children's knowledge using various methods.
  • Assisted children with restroom needs.
  • Prepared breakfast, lunch, and snacks.
  • Demonstrated advancement from substitute to lead teacher position.

Education

Externship - Phlebotomy

Fayette Memorial Hospital
Washington Court House, OH
09.2020

Certificate - Phlebotomy

OHIO SCHOOL OF PHLEBOTOMY
Columbus, OH
09.2020

Early Childhood Education -

WILMINGTON COLLEGE
05.2016

DIPLOMA -

WASHINGTON HIGH SCHOOL
05.2015

Skills

  • Venipuncture
  • Dependability
  • Customer Service
  • Money-handling
  • Communication
  • Teamwork
  • Childcare
  • Guest Services
  • Teaching
  • Phlebotomy
  • Laboratory Experience

Assessments

Building relationships for childcare providers, Proficient, 02/01/20, Building positive and productive relationships with families of children ages 0-3

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Server

The Rusty Keg
05.2021 - Current

Phlebotomist lll

Fayette Memorial Hospital
02.2021 - 05.2021

Resident Aide

Carriage Court
04.2020 - 05.2020

Front Desk Agent

DEER CREEK LODGE AND CONFERENCE CENTER
02.2020 - 02.2021

Hanger/Packer

STAGE DISTRIBUTION CENTER
10.2018 - 12.2019

Lead Toddler Teacher

ROCK-A-BYE EARLY LEARNING CENTER
08.2017 - 09.2018

Externship - Phlebotomy

Fayette Memorial Hospital

Certificate - Phlebotomy

OHIO SCHOOL OF PHLEBOTOMY

Early Childhood Education -

WILMINGTON COLLEGE

DIPLOMA -

WASHINGTON HIGH SCHOOL

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Courtney Tillis