Courtney Tosto
Madsion,WI
Summary
Dynamic and results-driven professional with retail experience at Sephora Inside Kohls, excelling in customer service and relationship building. Proven ability to enhance customer engagement through product demonstrations and maintain organized displays, leading to increased sales. Strong organizational skills and adaptability foster a positive team environment and improve operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Beauty Advisor
Sephora Inside Kohls
- Assisted customers in selecting products based on skin type and preferences.
- Provided product demonstrations, enhancing customer engagement and satisfaction.
- Maintained knowledge of current beauty trends and product offerings.
- Processed transactions accurately, ensuring a seamless checkout experience.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Assistant Manager
Planet Fitness
Madison, WI
01.2026 - Current
- Assisted in managing daily operations and ensuring compliance with company policies.
- Trained new employees on operational procedures and customer service standards.
- Developed and implemented initiatives to improve member engagement and retention.
- Analyzed member feedback to identify areas for improvement in services offered.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Oregon High School
Oregon, WI06.2026
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Retail experience
- Attention to detail
- Relationship building
Timeline
Assistant Manager
Planet Fitness
01.2026 - Current
Beauty Advisor
Sephora Inside Kohls
High School Diploma -
Oregon High School