Courtney Vincent
North Augusta,SC
Summary
Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. I am an upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, company data and needs.
Overview
2
2
years of professional experience
Work History
Lead Barista
Carolina Nutrition
North Augusta, SC
03.2024 - 05.2024
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Created engaging displays for promotional materials, such as menus or flyers, to increase sales and profits.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Memorized official and off-menu coffee and tea preparations.
- Listened to customer desires and needs to recommend optimal products.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Administrative Assistant
TeleCode Healthcare Advisors, LLC
North Augusta, SC
04.2022 - 10.2022
- Developed and maintained filing systems for confidential documents and records.
- Assisted with the processing of payroll.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Handled incoming and outgoing correspondence, including email and mail.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Proofread content for typo-free emails and documentation.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
High School Diploma -
North Augusta High School
North Augusta, SC05-2024
Some College (No Degree) - Early Childhood Education
Aiken Technical College
Graniteville, SCSkills
- POS System Operation
- Beverage Preparation
- Customer service
- Conflict handling
- Data Entry
- Mail handling
- Clerical Support
- Prioritization
- Typing proficiency
- Resourceful
- Highly organized
- Document Management
- Executive management support
- Self-starter
- Quick Learner
Affiliations
- Cooking
- Babysitting
- Writing
- Organizing
Accomplishments
- Career Ready Program
- Serv Safe Award
- D.A.R.E Winner (Drug, Abuse, Resistance, Education)
- Honorable GPA Recognition
Languages
English
Full Professional
References
References available upon request.
Timeline
Lead Barista
Carolina Nutrition
03.2024 - 05.2024
Administrative Assistant
TeleCode Healthcare Advisors, LLC
04.2022 - 10.2022
High School Diploma -
North Augusta High School
Some College (No Degree) - Early Childhood Education
Aiken Technical College
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