Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Courtney Walder

New York,NY

Summary

Dynamic Senior Analyst with proven success at Wellpartner, managing 70+ health system accounts and driving significant revenue growth. Expert in account management and stakeholder engagement, I excel in training teams and presenting strategic insights. Adept at Salesforce and data visualization, I foster strong client relationships that enhance program compliance and satisfaction.

Overview

4
4
years of professional experience

Work History

Senior Analyst, Account Management

Wellpartner
New York, NY
05.2023 - Current
  • Proactively managed over 70 health system accounts across 13 states, producing $XXXM in revenues.
  • Developed positive relationships and trust with clients, resulting in client satisfaction, program growth, and the transfer of pharmacies from competitors.
  • Presented program overviews and optimization opportunities to hospitals' leadership on-site, virtually, and at 340B Coalition Conferences, to increase program savings and compliance.
  • Trained new hires effectively on 340B policies, Medicaid, JIRA, Salesforce, Tableau, and internal reports.

Client Associate

Third Bridge Group
New York, NY
05.2022 - 05.2023
  • Assisted consulting and private equity firms with servicing clients by preparing financial plans, conducting investment research, and completing trades and transactions.
  • Led a team of eight members across multiple projects within the pharmaceutical and medical industries, ensuring timely delivery under tight deadlines.
  • Facilitated client acquisition by cold calling and formulating applications via Salesforce.
  • Managed new client onboarding, including integration into the internal database, and coordination with relevant departments.

Associate

Third Bridge Group
New York, NY
11.2021 - 04.2022
  • Managed customer relations and customer service through daily communication and interaction with clients.
  • Maximized customer interactions by promptly identifying the needs and wants of the client.
  • Created and built custom project plans and deliverables for customers to satisfy quality, time, and budget.

Education

Bachelor of Arts - English

Fordham University
Bronx, NY
08-2020

Skills

  • Account management
  • Client relationship management
  • Stakeholder management
  • Salesforce administration
  • Data visualization
  • Project management
  • Communication skills
  • Team leadership
  • Employee training

Timeline

Senior Analyst, Account Management

Wellpartner
05.2023 - Current

Client Associate

Third Bridge Group
05.2022 - 05.2023

Associate

Third Bridge Group
11.2021 - 04.2022

Bachelor of Arts - English

Fordham University

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