Courtney Westhoff
Troy,MO
Summary
Dynamic professional focused on efficiency, problem-solving, and continuous growth. Quick to adapt, eager to learn, and driven to improve processes while supporting team and organizational success.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Beacon Endodontics
Wentzville
12.2024 - Current
- Coordinated scheduling for patient appointments, optimizing clinic workflow and minimizing wait times.
- Managed electronic medical records, ensuring accuracy and compliance with HIPAA regulations.
- Assisted in the preparation of treatment plans, facilitating communication between patients and dental professionals.
- Streamlined office procedures by implementing new filing systems, improving document retrieval efficiency.
- Assists in Marketing goals by supporting basic positive customer experiences through interaction and word-of-mouth promotion.
- Handled basic office maintenance tasks to ensure a smooth and efficient work environment.
Dental Assistant
Hilltown Dental
Chesterfield, MO
06.2023 - 12.2024
- Assisted in patient preparation for dental procedures, ensuring comfort and understanding of processes.
- Managed sterilization of dental instruments and equipment, adhering to health and safety standards.
- Developed patient records using dental software, maintaining accuracy and confidentiality of information.
- Collaborated with dental team to optimize workflow and enhance patient care experiences.
- Attended dental conferences and continuing education sessions to stay updated on best practices and new techniques.
- Performed routine maintenance and sterilization of dental instruments and equipment.
Ophthalmologist Assistant
Hill Vision Services
Lake Saint Louis
09.2021 - 05.2024
- Scheduled appointments and managed calendars to ensure efficient daily operations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Scribed for physicians in real time, accurately documenting patient history, exams, and treatment plans in the EMR.
- Assisted with ophthalmic exams, including visual acuity testing, tonometry, and basic diagnostic procedures.
- Gained surgical exposure by observing cataract and retinal procedures and operating room workflow.
Education
High School Diploma -
Troy Buchanan High School
Troy, MOAssociate of Science - Pre-Nursing
Missouri Baptist University
Creve Coeur, MO04.2016
Skills
- Attention to detail
- Data entry
- Communication (written and verbal)
- Time management
- Problem-solving and critical thinking
- Adaptability and flexibility
- Conflict resolution
- Continuous learning
- Leadership and initiative
Timeline
Administrative Coordinator
Beacon Endodontics
12.2024 - Current
Dental Assistant
Hilltown Dental
06.2023 - 12.2024
Ophthalmologist Assistant
Hill Vision Services
09.2021 - 05.2024
High School Diploma -
Troy Buchanan High School
Associate of Science - Pre-Nursing
Missouri Baptist University