Summary
Overview
Work History
Education
Skills
References
Referral
Timeline
Generic

Courtney Wheatley

Shepherdstown

Summary

Operations-focused administrative leader with 10+ years of experience overseeing staff, budgets, compliance, and organizational processes. Proven ability to manage multi-functional operations, improve efficiency, and lead teams in regulated environments

Overview

16
16
years of professional experience

Work History

Operations and Administrative Leader

Bright Eyes ELC
Urbana
07.2015 - Current

Direct daily administrative and operational functions for a multi-unit organization serving over 190 clients and supervising 40-50 staff members.

  • Manage budget planning, payroll, and financial operations, and ensure cost accountability.
  • Oversee full-cycle human resources functions including recruiting, onboarding, staff development, and performance management.
  • Direct procurement activities, including inventory management, vendor coordination, and purchasing decisions.
  • Ensure compliance with all state and federal regulations through coordination with licensing agencies.
  • Develop and implement operational procedures to improve efficiency and service delivery.
  • Collaborate with community organizations and government agencies to enhance program offerings.

Assistant Operations and Administrative Leader

Bright Eyes ELC
New Market and Urbana
04.2011 - 07.2015

Supported administrative operations, staff management, and client relations for a high-volume program.

  • Coordinated scheduling and program operations across multiple teams.
  • Maintained records and ensured regulatory compliance.
  • Assisted with recruitment, staff supervision, and performance support.
  • Supported marketing initiatives and community outreach efforts.

Teacher

Bright Eyes ELC
New Market
12.2009 - 04.2011
  • Led daily classroom operations for children six weeks to two years, ensuring structured routines and a safe learning environment.
  • Managed classroom behavior using positive reinforcement strategies, fostering a more engaged learning environment.
  • Implemented curriculum aligned with early learning standards while adapting to individual needs.
  • Trained assistant teachers to ensure consistency in classroom management and curriculum implementation.
  • Collaborated with families to share student progress and address concerns, enhancing support for developmental goals.
  • Conducted developmental observations and contributed to assessments, enabling timely early intervention.
  • Maintained compliance with state licensing regulations and health protocols, ensuring proper documentation.

Education

Bachelor of Arts - Business Administration

Ashford University
Clinton, IA
01-2015

Bachelor of Arts - Early Childhood Education

Ashford University
Clinton, IA
01-2015

High School Diploma -

Linganore High School
Frederick, MD
01-2010

Skills

  • Administrative operations
  • Budget management
  • Compliance oversight
  • Staff leadership
  • Service agreements
  • Process improvement
  • Human resources management
  • Stakeholder relations

References

  • Aubriana "Aubrey" Linthicum

Administrative Assistant
Bright Eyes Early Learning Center
(301) 676-2556
aubreyL0429@gmail.com
Relationship: Direct Report (Administrative Assistant)

  • Ashley Brown

Assistant Operations and Administrative Leader
Bright Eyes Early Learning Center
(301) 471-3812
anbrown587@gmail.com
Relationship: Direct Report (Assistant Director)

  • Sarah Bishop

Operations and Administrative Leader
Bright Eyes Early Learning Center

(304) 620-7237

boymom45@icloud.com

Relationship: Former Supervisor (Oversaw Career Progression)

Referral

  • Christopher "Chris" Pelan

Lead Operations Manager

Maryland Environmental Service

(301) 401-8087

cpelan@menv.com

Relationship: Internal Referral

Timeline

Operations and Administrative Leader

Bright Eyes ELC
07.2015 - Current

Assistant Operations and Administrative Leader

Bright Eyes ELC
04.2011 - 07.2015

Teacher

Bright Eyes ELC
12.2009 - 04.2011

Bachelor of Arts - Business Administration

Ashford University

Bachelor of Arts - Early Childhood Education

Ashford University

High School Diploma -

Linganore High School
Courtney Wheatley