Courtney Williams
Woodbridge,VA
Summary
Compassionate Clinical Social Worker with many years of experience. Talented professional fully qualified to handle diverse diagnoses and clinical presentations. Expertly supports clients experiencing difficult emotional situations, mental illness and life-changing events. Adaptable to needs of individuals and skilled at incorporating changing information to inform and optimize treatment plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Private Practice Therapist Owner
The Healing Spot LLC
, VA,DC,NC,AZ
09.2021 - Current
- Formulated personalized treatment strategies focused on comprehensive goals matching individual patient needs.
- Engaged in professional development activities such as attending workshops and conferences related to mental health counseling practices.
- Improved clients' compliance with treatment plans by advising on options and benefits.
- Maintained accurate records of all client visits including notes on interventions and outcomes.
- Created progress reports for each client detailing their progress towards their goals.
- Collaborated with families of clients to provide support and guidance throughout the treatment process.
- Worked on outside cases by consulting with different doctors, therapists and clinical staff.
- Utilized emerging Cognitive Behavioral Therapy and Narrative Therapy as treatment approaches.
- Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
MFLC (Military Family and Life Counselor)
Magellan Federal
Fort Belvoir, VA
05.2021 - Current
- Primary responsibility of providing the full breadth of MFLC (military family life counseling) counseling services to military service members and their families at military installations
- Services include non-medical, short-term, walk-around counseling, training/health and wellness presentations, provision of health fairs, and consultation to installation command regarding behavioral health issues
- Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation
- Enters counselor activity data on a daily basis through smart phone, or web application, to assure that reporting is accurate from assigned installation, while maintaining client/service member confidentiality
- Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential
- Establishes and maintains working relationships with community resources and provides appropriate linkages for service members and their families
- Partners with POC to provide MFLC services in a manner that addresses the needs of the installation
- Develops an effective and professional working relationship with the installation POC
- Provides MFLC response to critical incidents, surge and on demand events, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager
- Counselor will flex schedule to respond to urgent requests as needed
- Manages duty to warn and restricted reporting situations according to Department of Defense (DOD) protocol and staffs the cases with Regional Supervisor/Regional Director
- Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned
- Participate in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate
- Delivers training and health and wellness presentations, participates in health fairs and other base/installation activities as requested/directed
ACTT Team Supervisor
Coastal Southeastern United Care
Lumberton, NC
05.2019 - 05.2021
- Acts as clinical and administrative supervisor of a team encompassed of 20 people or more including nurses, social workers, peer support specialists, and qualified professionals (case managers)
- Manages day-to-day clinical operations of the team, providing clinical oversight of services in conjunction with the Psychiatric Care Provider
- Provides clinical direction to team members to implement appropriate changes and actions in treatment plans
- Provides clinical supervision to team daily and directs patient care to assure the delivery of best and ethical practices
- Conducts daily interdisciplinary treatment teams to coordinate and monitor treatment plans to ensure quality patient care is provided for 150-160 clients
- Conducts supervision and trainings 2x per month to staff for staff development and social work intern students while providing accurate information in support of research
- Counsel individuals and/or groups utilizing various evidence based psychological treatment modalities weekly
- Conducts education services regarding their illness/condition weekly
- Conducts all initial mental health and substance abuse assessments, diagnosis, and treatment plans a with all new clients
- Provides intervention modalities to patients with a range of mental health and substance abuse problems
- Provides social work services in the form of casework and case management
- Serve as a therapist in support groups monthly for medical and psychiatric patients
- Provides structured face-to-face therapeutic interventions to provide support and guidance in all areas of functional domains: adaptive, communication, personal care, domestic, psychosocial, problem solving, etc
- In preventing, overcoming, or managing the recipient's level of functioning and enhancing his/her ability to remain in the community
- Provides quality assurance weekly with staff service notes and ensure timelines are met
- Coordinates and conducts peer review monthly
- Ensures incident reports are prepared, evaluated, and submitted with supervisor feedback on time
- Prepares and completes program evaluation yearly to ensure CARF certification as well as performs in TEAM ACTT evaluation to ensure effectiveness of ACTT program and how it services its patients
- Performs employee evaluations for staff development
- Assists in training new employees
- Completes incident reports for team and provides clinical commentary on impact of incident and policies and procedures to implement moving forward
- Completes required training within prescribed timeframes as well participates in DMH approved ACTT trainings
- Works closely with local MCO; participates in treatment team meetings with consumer and acts as advocate for consumer who is receiving services
- Works closely with outside Medicaid agency known as Eastpointe’s Transitions to Community living Initiative program that is for patients who have identified mental health diagnosis and are at risk for group home placement
- Other duties as assigned
Outpatient Clinical Therapist
Southeastern Behavioral Healthcare Services, LLC
Raeford, NC
12.2018 - 05.2021
- Performed and completed mental health assessments for outpatient therapy and various group services
- Conducted individual out-patient therapy to adults and children for a case load of 60 patients
- Provided counseling services to individuals who attended SACOT, SAIOP, and PSR groups 2x per week
- Ensured all consumer’s information is up to date and they are compliant with program regulations
- Attended weekly interdisciplinary treatment team meetings to provide clinical recommendations for patients and clinical supervision for both LCSW and LCAS licensure
- Served as a therapist for support groups for medical and psychiatric patients up to 30 patients 2x per week
- Counseled individuals and/or groups utilizing various evidence based psychological treatment modalities
- Facilitated children’s group therapy up to 30 patients 2x per week
Primary Counselor—Substance Abuse Therapist
Lumberton Treatment Center
Lumberton, NC
09.2018 - 12.2018
- Performed intakes and assessments to evaluate patient’s behavioral health needs, diagnosis, and treatment plan
- Provided intervention to patients with a range of mental health and substance abuse problems
- Counseled individuals and/or groups utilizing various evidence based psychological treatment modalities daily
- Facilitated psycho-education with patients and facilitated support groups at least up to 30 people 2x weekly
- Conducted individual out-patient substance abuse therapy daily
- Ensured all consumer’s information is up to date and they are compliant with program regulations
- Attend weekly treatment team meetings to provide multi-disciplinary assistance to patients
- Attend bi-monthly supervision with an LCAS supervisor
- Served as a therapist in support groups for medical and psychiatric patients
- INTERNSHIP
Medical Social Worker—Case Manager
Southside Regional Medical Center
Petersburg, VA
10.2017 - 05.2018
- Responsible in assisting in the development, planning, and coordination of discharge planning
- Daily review of medical records to determine appropriate of discharge plan
- Coordinated with outside agencies to arrange crisis services as needed while actively building relationships with community partners
- Assisted patients, families, and caregivers with applications for a variety of services, increase health awareness, coordinate transportation, assist with insurance questions; completes state required UAI when applicable
- Completed initial assessment screenings for all new admissions and enhanced psycho-social assessments for select patients, assist with creation of care plans, including overall goals of care, palliative care, and hospice referrals and coordination
- Worked with an interdisciplinary team daily to ensure quality patient care is provided
- Counseled individuals and/or groups utilizing various evidence based psychological treatment modalities
- Provides support and resources to patients and families
- Performs discharge planning activities and coordinate care and support directly with multiple community partners such as specialty care, Mental Health, Home Health and other agencies
- Tracked data to monitor patient outcomes once discharged and participate in quality improvement
- Inputs daily notes for clients
Child and Youth Community Support Specialist
Centerstone
Clarksville, TN
01.2016 - 06.2017
- Worked with children and young adults ages 5-18 with mental health disabilities
- Provided resources to link, refer, and advocate for children and their families
- Provided social work services in the form of casework and case management
- Coordinated with other staff members and assist with providing insight to programs that will benefit our clients and their families
- Input daily notes for clients
- Assisted with training new employees
- Provided ongoing patient education
School Based Therapist Intern
Centerstone- School Based Therapy Program
Clarksville, TN
01.2017 - 05.2017
- Provided counseling services in a timely manner to students who are experiencing behavioral and/or mental health difficulties
- Facilitated family counseling and group counseling sessions
- Attended meetings, maintained records, and provided consultation to school staff as needed
- Input daily notes for clients
- Worked with insurance companies as it related to covered care for client
- Provided ongoing patient education
- Provided social work services in the form of casework and case management
- Work with an interdisciplinary team to ensure quality patient care is provided
- 530 hours completed for semester
Administrative Assistant
Convergent Outsourcing
Augusta, Ga
03.2014 - 09.2014
- Assisted Operations and Facilitations Manager
- Assisted Human Resource Generalist
- Collected, compiled, and tracked statistical information in support of program operations and to assess status or outcomes in relation to established performance measures, goals, and objectives
- Maintained supply and equipment inventory by keep accurate records
- Maintained inventory of total equipment costs
- Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
- Maintained calendar of appointment, meetings, conferences calls and scheduled leave as well as coordinated meetings, prepared and submitted travel papers for office manager, scheduled and prepped for conferences
- Administered supervisor trainings when HR Generalist is unavailable
- Used software applications to draw information from a wide variety of sources in order to prepare reports to assist HR
- Provided paychecks to employees
- Received and processed documents and reports in accordance with established procedures
- Welcomed new employees to the company by assembling security badges and picture ID badges
- Maintained employee confidence by keeping human resource information confidential
- Maintained employee information by entering and updating employment and status change
Education
Masters of Social Work -
Austin Peay State University
Clarksville, TN05.2017
Bachelors of Arts - Speech – Communication Disorders Minor in Psychology
Georgia State University
Atlanta, Ga05.2013
Skills
- Family systems therapy
- Cognitive behavioral therapy
- Grief counseling
- Dialectical behavior therapy
- Play therapy techniques
- Motivational interviewing
- Self-care strategies
- Psychoeducation techniques
- Boundary setting
- One-on-one sessions
- One-on-one support
- Group therapy facilitation
- Documentation requirements
- Client relations
- Building rapport
Certification
NASW-VA Certified Supervision Course Completed, 09/2024
North Carolina License Clinical Social Worker: LCSW #C013767
Virginia License Clinical Social Worker: LCSW #0904012872
District of Columbia : LICSW #LC200002545
Arizona License Clinical Social Worker: LCSW-22160
Nevada License Clinical Social Worker : LCSW 11697-C
References
References available upon request.
Extracurricular Activities
Black Sophomore Society - Executive Board Member NAACP Collegiate - member Delta Sigma Theta Sorority Inc. - Executive Board Member My Sister’s Keeper - President Economic Empowerment - Executive Board member Hope Scholarship recipient
Nationalproviderid
NPI #1184078545
Qualifications Summary
- 17 months of experience as a Child and Youth Community Support Specialist
- 7 years of individual and group therapy with mental health and substance abuse assessments, diagnosing, and treatment planning
- 6 years of experience working with low-income, at risk children and their families.
- Over 3 years of experience with military population
- 24 months management experience
Timeline
Private Practice Therapist Owner
The Healing Spot LLC
09.2021 - Current
MFLC (Military Family and Life Counselor)
Magellan Federal
05.2021 - Current
ACTT Team Supervisor
Coastal Southeastern United Care
05.2019 - 05.2021
Outpatient Clinical Therapist
Southeastern Behavioral Healthcare Services, LLC
12.2018 - 05.2021
Primary Counselor—Substance Abuse Therapist
Lumberton Treatment Center
09.2018 - 12.2018
Medical Social Worker—Case Manager
Southside Regional Medical Center
10.2017 - 05.2018
School Based Therapist Intern
Centerstone- School Based Therapy Program
01.2017 - 05.2017
Child and Youth Community Support Specialist
Centerstone
01.2016 - 06.2017
Administrative Assistant
Convergent Outsourcing
03.2014 - 09.2014
NASW-VA Certified Supervision Course Completed, 09/2024
North Carolina License Clinical Social Worker: LCSW #C013767
Virginia License Clinical Social Worker: LCSW #0904012872
District of Columbia : LICSW #LC200002545
Arizona License Clinical Social Worker: LCSW-22160
Nevada License Clinical Social Worker : LCSW 11697-C
Masters of Social Work -
Austin Peay State University
Bachelors of Arts - Speech – Communication Disorders Minor in Psychology
Georgia State University
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