Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Timeline
Generic

Courtney Wilson

Stafford,CT

Summary

Focused office worker with over 10 years years of hands-on experience answering phone calls, scheduling appointments and directing clients. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and customers.

Overview

6
6
years of professional experience

Work History

Resident Care Aide

Alto at Evergreen Walk
South Windsor, CT
03.2024 - 09.2024
  • Assisted residents with activities of daily living, such as bathing, grooming, and dressing.
  • Provided companionship and emotional support to residents.
  • Observed and documented changes in resident behavior.
  • Assisted in transferring residents from beds to wheelchairs, and other adaptive equipment, as needed.
  • Maintained a clean, safe, and comfortable environment for the residents.

Certified Nursing Assistant

Evergreen Health Care Center
Stafford Springs, CT
02.2023 - 06.2024
  • Cared for patients in the rehabilitation unit, recovering from a variety of conditions. Help included daily hygiene, incontinence care, vital signs, repositioning, showering, and feeding.
  • I communicated with the Nursing and Rehabilitation Team and reported any physical or emotional changes in patients.
  • Transferred patients using gait belts, Hoyer lifts, EasyStand devices, and walkers to ensure patient safety.
  • Assisted the nurse with the intake and discharge of new patients.
  • Established a warm, professional rapport with patients and family members.
  • Answered call lights promptly, and responded to patient needs accordingly.
  • Cleaned and sanitized patient rooms according to established protocols.

Resident Care Aide

The Arbors and The Ivy
Ellington, CT
07.2022 - 02.2023
  • Assisted both traditional and memory care residents with daily routines and activities of daily living (ADLs).
  • Established trusting relationships with both residents and their family members.
  • Assisted in transferring residents from beds to wheelchairs, and other adaptive equipment, as needed.
  • Ensured that residents took appropriate medication according to SAMM guidelines.
  • Report observations, changes in behavior, or any new concerns to the nurse on duty.
  • An excellent record of answering residents' calls in a timely manner.

Personal Care Assistant

Private Home
Tolland, CT
10.2019 - 01.2022
  • Maintained daily living standards by assisting the client with personal hygiene, elimination needs, and participating in the client's favorite activities.
  • Aided with mobility and independence for disabled individuals, and continually monitored for safety.
  • Prepared food according to clients' tastes and nutritional requirements.

Direct Support Professional

Opportunity Works
Vernon Rockville, CT
02.2019 - 03.2020
  • Enhanced clients' well-being by supporting participation in recreational activities.
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Developed a strong and trusting rapport with clients and their families.
  • Documented client progress in charts and logbooks.
  • Served meals and assisted disabled individuals with eating.

Education

Certificate in Nursing Assistance - Nursing Assistance

Manchester Community College
Manchester, CT
11.2021

A+ Certification -

Springfield Technical Community College
Springfield, MA
06.2001

High School Diploma -

Middleborough High School
Middleborough, MA
06.1999

Associate of Science - Environmental Science

CT State College
Manchester, CT

Skills

  • Compassionate patient care
  • Eager to learn
  • Critical thinking
  • Team collaboration
  • Adaptable under pressure
  • Friendly, positive attitude

Technical Proficiencies

  • Microsoft Office Word, Excel, Outlook
  • Database Administration
  • Operating Systems; Microsoft Windows, MacOSX

Timeline

Resident Care Aide

Alto at Evergreen Walk
03.2024 - 09.2024

Certified Nursing Assistant

Evergreen Health Care Center
02.2023 - 06.2024

Resident Care Aide

The Arbors and The Ivy
07.2022 - 02.2023

Personal Care Assistant

Private Home
10.2019 - 01.2022

Direct Support Professional

Opportunity Works
02.2019 - 03.2020

Certificate in Nursing Assistance - Nursing Assistance

Manchester Community College

A+ Certification -

Springfield Technical Community College

High School Diploma -

Middleborough High School

Associate of Science - Environmental Science

CT State College

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Courtney Wilson