Hardworking professional with experience in office operations, administrative direction, and bookkeeping services. Highly organized and self-motivated with excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Director/Bookkeeper
MBC Management
06.2018 - Current
Managed daily operations of the organization, including budgeting, personnel management, customer service and facility maintenance
Developed and implemented efficient administrative procedures to streamline workflow
Created and maintained organizational charts, job descriptions, and employee handbooks
Maintained accurate records of financial transactions related to payroll processing, invoicing, accounts receivable and payable
Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable for MBC Management and 16 sister entities.
Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date. Processed bills by recording invoices received from suppliers or vendors on accounting system database.
Handled cash and deposits using proper accounting procedures and documentation.
Updated QuickBooks to reflect current financial records. Maintained and updated chart of accounts, petty cash, and month-end closing.
Reviewed invoices and payments for accuracy before processing. Utilized problem solving abilities to identify discrepancies between financial documents and implement solutions accordingly.
Developed strong organizational skills to keep track of multiple clients' accounts simultaneously.
Provided support with month-end close processes such as journal entries and reconciliations.
Prepared weekly payroll summaries which included deductions for taxes, insurance premiums.
Ensured timely submission of sales tax returns in order to avoid penalties from state agencies.
Processed and issued employee paychecks and statements of earnings and deductions.
Assisted in the preparation of reports for internal management use and external auditors as requested.
Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
Assisted with the development of annual operating budgets and monitored progress throughout the year.
Reconciled records of bank transactions.
Prepared and processed payroll information.
Evaluated existing systems and processes within the organization and recommended changes where necessary
Performed data entry tasks accurately; entered large volumes of data quickly with high attention to detail
Generated daily, weekly, monthly performance reports on key metrics for review by senior management
Prepared expense reports for senior management according to company policies; tracked expenses against budget allocations
Assisted with special projects by researching relevant information, preparing reports and making recommendations
Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment
Answered incoming calls, responded to inquiries from customers and directed calls appropriately
Greeted visitors warmly upon arrival at corporate offices; ensured they had access to appropriate facilities during their stay
Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence.
Receptionist/Administrative Assistant
Pediatric and Adolescent Center
07.2016 - 05.2018
Maintained files and filing, keeping sensitive information confidential.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Developed and maintained filing systems for confidential documents and records.
Managed office supplies inventory and placed orders when necessary.
Served as primary point of contact for facilitating operational and administrative inquiries.
Compiled and entered data into various databases to ensure accuracy and completeness.
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
Maintained database of client contact information with accuracy and attention to detail.
Monitored daily operations in order to ensure efficient workflow processes were being followed.
Maintained office inventory by assisting with supply orders.
Maintained calendars and schedules to set appointments for management team.
Processed incoming mail and distributed to relevant departments or individuals.
Resolved issues, escalating major conflicts and concerns to appropriate personnel.
Screened incoming telephone calls, routing to appropriate personnel.
Greeted visitors and provided general information about the company.
Education
Bachelor's in Business Administration -
Sam Houston State University
Huntsville, TX
05.2020
Associates in Business Administration -
Lone Star College System
Cypress, TX
05.2018
High School Diploma -
Cypress Woods High School
Cypress, TX
06.2015
Skills
Administrative Leadership
Professional Correspondence
Office Record Management
Business Operations Knowledge
Accounting
Payroll Administration
Financial Statements Expertise
Quickbooks
Certification
Udemy Accounting & Bookkeeping Masterclass - Beginner to Advanced