Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Young

Port Richey

Summary

Business-minded Regional Sales Manager with expertise in network expansion. Highly organized and adept at efficient delegation.

Overview

8
8
years of professional experience

Work History

Regional Sales Manager

Kentucky Fried Chicken
08.2023 - Current
  • Developed processes to save on costs and prevent losses.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Assisted in recruiting, hiring and training of team members.

Medical Receptionist

Florida Cancer Specialists
04.2021 - 09.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.

Medical Receptionist

FLORIDA BEHAVIORAL HEALTH
06.2019 - 03.2021
  • Answer phones, New Patient Intake, Schedule appointments, Verify and Process insurance, Give injections
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Warehouse

GSP Inc
11.2017 - 05.2019
  • Work on several assignments, pulling orders, data entry, and taking inbound calls
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Medical Assistant Program -

Allstate Career Center
01.2013

Skills

  • Goals and performance
  • Vendor management
  • Profit and loss
  • Operations management
  • Performance evaluations
  • Product knowledge

Timeline

Regional Sales Manager

Kentucky Fried Chicken
08.2023 - Current

Medical Receptionist

Florida Cancer Specialists
04.2021 - 09.2023

Medical Receptionist

FLORIDA BEHAVIORAL HEALTH
06.2019 - 03.2021

Warehouse

GSP Inc
11.2017 - 05.2019

Medical Assistant Program -

Allstate Career Center

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