James Edwards
Elk Grove
Summary
Results-driven leader with expertise in sales, plant operations, and team management. Proven success in driving revenue growth, enhancing service levels, and boosting customer satisfaction. Experienced in leading teams, developing talent, and revitalizing underperforming markets. Proficient in proposal creation, contract negotiation, and pipeline management.
Overview
22
22
years of professional experience
Work History
Regional Sales Manager
Channel Lumber Company
Richmond, California
02.2008 - 03.2010
- Achieved regional sales objectives through strategic promotion strategies, sales team coordination, and key account servicing to strengthen business relationships.
- Implemented effective territory management techniques across the region, increasing sales by $7+ million annually.
- Managed regional contractor accounts for channel lumber company across Central and Northern CA, enhancing customer satisfaction and loyalty.
- Developed customer relationships with builders, dealers, and project managers.
- Developed comprehensive sales plans for lumber and building materials territory for lumber and building materials territory.
- Supported delivery scheduling and resolved order issues for channel lumber customers.
- Compiled and analyzed weekly, monthly, and quarterly reports on regional sales metrics and revenue goals, identifying trends and areas for improvement.
- Penetrated new markets by investigating competitor products, services, and trends.
General Sales Manager
RC Colett Engineering
Woodland, California
03.1998 - 03.2001
- Drove company growth and brand development through market expansion, increasing sales by $9.9 million for three previously underperforming facilities in asphalt production and aggregate mining.
- Led business development, marketing, and sales for three production facilities in Sacramento, Cache Creek, and Rocklin, CA, driving strategic growth.
- Developed and implemented strategies to increase sales revenue.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Hired and trained team members, collaborating with sales staff and clients to negotiate and finalize deals.
- Managed client relationships across industrial and commercial accounts.
- Reviewed market trends and competitor activity for sales planning.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Coordinated proposals, quotations, and contract reviews with engineering teams.
- Collaborated with operations to align orders with production schedules.
Plant Manager
A & A Concrete Supply
Yuba City, California
10.1995 - 03.1998
- Managed daily ready-mix concrete plant operations for A & A Concrete Supply.
- Managed the daily operations of the plant, including scheduling personnel and equipment.
- Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
- Coordinated batching, loading, and dispatch schedules with production and delivery teams.
- Monitored aggregate, cement, and admixture inventory levels for plant continuity.
- Inspected plant equipment and coordinated preventive maintenance with technicians.
- Trained plant staff on operational procedures, safety rules, and equipment use for 50+ employees.
- Supervised team members across multiple departments within the plant environment.
- Facilitated communication between workers at different levels of the organization.
- Communicated with drivers, customers, and supervisors on delivery and production needs.
- Developed and administered budgets for inventory, labor hours and overhead expenses.
- Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
- Met or exceeded target for on-time customer shipments for 3 concrete production facilities, Yuba City, Chico and Lincoln CA.
- Increased annual revenue by 85%, totaling $13 million in overall sales.
Regional Sales Representative
Elk Grove Ready-mix Inc.
Elk Grove, California
05.1988 - 09.1995
- Managed ready-mix customer accounts for Elk Grove concrete projects.
- Prepared pricing quotes for contractors and builders.
- Set monthly sales objectives through creation of targeted sales plans and quotas.
- Supported sales follow-up for Elk Grove Ready-mix Inc. customers.
- Built client base and promoted products to new and existing clients.
- Established relationships with key decision makers at corporate accounts in order to secure large volume purchases.
- Resolved customer concerns about load timing and product requirements.
- Maintained relationships with local construction professionals and vendors.
- Analyzed regional sales data to identify areas of improvement and new opportunities.
- Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
- Visited job sites to review delivery needs and placement details.
- Coordinated order schedules with dispatch and plant teams.
- Participated in community events such as fundraisers or open houses in order to promote brand awareness.
- Created promotional materials including flyers, brochures, and newsletters for regional distribution.
- Researched competitors' products, pricing, and promotions to stay ahead in the marketplace.
- Gathered feedback from customers about their experience with products or services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increased profitability and revenue by identifying product needs throughout the region, and developing $3.5 million in annual sales.
- Expanded product offerings to include aggregates, dimensional lumber, and ancillary products. to include Aggregates and dimensional lumber, ancillary products and new product types, Controlled Density Fill (CDF).
- Led inaugural Home Builders Seminar in 1996, educating leading US residential builders on concrete performance and usage.
Education
MBA - Business And Managerial Economics
International Profit Associates
Chicago, IL12-2008
Certificate of Technical Studies - Business Administration
Wilson Learing Center
Elk Grove, CA05-2006
Microsoft - Computer And Information Sciences
State of California
Sacramento, CA12-1995
Bachelor of Arts - Business Administration And Management
Fails Management
Sacramento, CA05-1994
Skills
- Sales expertise and territory management
- Sales pipeline and forecasting
- Revenue reporting and proposal creation
- Contract negotiation and persuasion
- Value-based selling strategies
- Customer relationship management
- Market analysis and strategic planning
- Performance goals and time management
- Strategic alliances and business development
- Team leadership and sales coaching
- Talent acquisition and staff training
- Cold calling and decision-making
- CRM software proficiency
- Product knowledge and relationship building
- Goals and performance
- Time management
- Goal setting
- Strategic alliances
- Business development
- Team leadership
- Sales coaching
- Talent acquisition
- Staff training
- Cold calling
- Decision-making
- CRM software
- Product knowledge
- Relationship building
- Territory growth
- Cold calling
Additional Experience
Direct participation in over $2.0 billion in commercial, industrial and residential construction projects, to include the Department of Defense, tenant improvement projects, infrastructure (highway, bridge and wastewater const.), remodeling and remediation, general communications & underground utilities (county, municipal), directly involved with competitive bid process and negotiated bid projects, working with nationally ranked General contracting, subcontracting, architectural and engineering firms and nationally ranked home builders.
Fully trained in ISO 9000 manufacturing standards, complete Lumber Mill training and safety with Universal Forest Products. DOT requirements and regulations through the California Department of Transportation and CAL OSHA training with administration of required programs.
Timeline
Regional Sales Manager
Channel Lumber Company
02.2008 - 03.2010
General Sales Manager
RC Colett Engineering
03.1998 - 03.2001
Plant Manager
A & A Concrete Supply
10.1995 - 03.1998
Regional Sales Representative
Elk Grove Ready-mix Inc.
05.1988 - 09.1995
MBA - Business And Managerial Economics
International Profit Associates
Certificate of Technical Studies - Business Administration
Wilson Learing Center
Microsoft - Computer And Information Sciences
State of California
Bachelor of Arts - Business Administration And Management
Fails Management