Courtney Zettler
Portland
Summary
I am seeking a position to better my skills as a worker while working better as a team member and being an outstanding worker and always being on time and going out of my way and above and beyond for others . Willing to relocate to: Portland, OR - Oregon City, OR - Clackamas, OR
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Guard
Global Security Guard
11.2024 - Current
- Ensured the safety and security of premises by monitoring surveillance equipment and patrolling property.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Allied Universal Security Services
04.2024 - 01.2025
- Monitored and secured premises to ensure safety and prevent unauthorized access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Cashier/Customer Service
Safeway
02.2017 - 03.2018
- I help check out customers and bag their groceries as well as put the groceries in their cart
- I help customers find items they are looking for or directing them in the right direction of the item
- I used to work in the deli as well and prepare sandwiches and meats as well as fried foods and soups as well as checking customers out
Fruit Basket
Fred Meyer
12.2016 - 12.2016
- Making fruit baskets, making sure fruit wasn't spoiled or bad, changing fruit out when it was soft, and changing plastic when there was mildew in the plastic from the fruit sweating
Customer Service Representative
MTI
05.2009 - 07.2010
- Inbound and out bound calling for companies like Verizon, tart, dish network, direct TV, I sold phone services and Internet as well as TV services
Education
Vocational -
EVEREST INSTITUTE
Tigard, OR01.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
Certification
Food Handler Certification
Additional Information - Job Related Skills
- Great customer service
- Works great in teams
- Great self-esteem
- Always on time
- Very accountable
- Very dependable
- Active listening
- Very good with time management
- Negotiating skills
- Assertiveness
- Trustworthy
Willing To Relocate
- Portland, OR
- Oregon City, OR
- Clackamas, OR
Personal Information
Authorized To Work: US for any employer
Timeline
Security Guard
Global Security Guard
11.2024 - Current
Security Officer
Allied Universal Security Services
04.2024 - 01.2025
Cashier/Customer Service
Safeway
02.2017 - 03.2018
Fruit Basket
Fred Meyer
12.2016 - 12.2016
Customer Service Representative
MTI
05.2009 - 07.2010
Vocational -
EVEREST INSTITUTE
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